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Specialist, Service Department

Specialist, Service Department

BIJOUX BIRKSMontreal, QC, CA
30+ days ago
Salary
CA$90,000.00 yearly
Job description

BIRKS. PURE DELIGHT

Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.

As a Sales Professional - Service Counter in our Flagship store in Downtown Montreal, you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and teamwork.

ARE YOU OUR HIDDEN GEM?

A result driven candidate that firmly believes in providing an excellent and unique experience to every client.

To do so, the Sales Professional - Service Counter will be expected to…

Process the repairs

Follow-up with the workshops for quotes

Follow-up with clients

Develop meaningful relationships with each client

Make personalized recommendations that meet the client’s needs

Foster an environment that puts the client at the forefront

Achieve or exceed sales targets continuously

Our ideal candidate has…

A minimum of two (2) years of retail sales experience; luxury retail and / or jewelry experience is preferred

Exceptional client service

Strong team values

Great interpersonal and communications skills

Good organization and learning skills

Fluent in English and French; Mandarin or Cantonese an asset

  • Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate on a regular basis with employees and managers outside of Quebec.

OUR PROMISE OF DELIGHT

In return for your commitment to excellence, we offer…

Competitive earnings, including commissions and bonuses

Social benefits

Wellness program

Award and recognition programs

Innovative and unique training programs

Employee discounts

At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

Come join us at Birks, and let your true self shine!