Clerical Associate

Clerical Associate - Permanent Full-Time (12-Hour Shifts)

If you would like to work with a team of professionals who are committed to enriching the lives of patients we invite you to join Runnymede Healthcare Centre as a Clerical Associate .

Position summary :

The Clerical Associate provides support to the patient care team. He / she also acts as a navigator for patients and families.

Complete coordination duties to ensure the patient care is organized and standardized. He / she is a key contact for patients, substitute decision makers (SDMs), LHIN, Patient Flow team, lab team, healthcare providers, and community partners.

Responsibilities include :

• Assists team leader(s) to ensures that non-clinical tasks are completed and followed up during and from previous shift(s).
• Ensures timely accomplishment of operational and strategic projects across the floor.
• Complete all care delivery, safety and equipment related audits as assigned.
• Ensure that admissions, discharges and transfers are coordinated smoothly across the floor.
• Register the patient upon admission.
• Contributes to a well-organized and positive work environment.
• Create a climate of effective communication with staff, patients, SDMs, families and other members of the inter-professional team.
• Advocate for protecting and promoting the patient’s autonomy, respect, privacy, and dignity.
• Coordinate activities related to care delivery across the floor including Vocera tracking.
• Manage clinical equipment inventory and facilitate / track biomedical service requests.
• Ordering equipment and supplies.
• Coordinate and follow up regarding Lab Reports and update resources for Physicians’ rounds.
• Coordinates staff meetings and supports the completion of agenda and minutes.
• Coordinates with health information services to carry out all health information access requests.
• Coordinates with Facilities and IS to ensure equipment requirements are met.
• Scheduling of patient appointments, transportation and escorts.
• Provide dictations for physician review and distribution to other units, as required.
• Distribute diagnostic results to team leads / nurses daily, as they become available.
• Provide support to font-line team during Emergency Transfers while updating the organization as a whole through email-based communication.
• Under the direction of management, communicate hospital wide changes and initiatives to family members and patients.

The successful candidate will have the following qualifications / experience :

• High School Diploma required or equivalent. Office Administration certificate / diploma preferred. Knowledge of Medical Terminology preferred.
• Minimum one (1) year recent related clerical experience, in a hospital setting required.
• Proficient in MS Office Suite, EMR, and data entry / keyboarding skills.
• Excellent verbal and written communication skills.
• Good problem-solving skills and exceptional organizational skills and attention to detail.
• The ability to work independently and in a team environment and excellent proven attendance record.

While we thank all applicants, only those under consideration for the position will be contacted. If you require accommodation during any stage of the recruitment process, please notify Human Resources.

We are committed to fostering a positive experience for all Indigenous applicants whether you're First Nations (status or non-status), Inuit, or Métis and welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

We are committed to employment equity and providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities (AODA).

Any information obtained during the course of recruitment will be used for employment purposes only and not for any other purpose.

Please be advised that in order to be eligible for employment at Runnymede Healthcare Centre, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.

g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the hired employee’s first date of employment.

Requests for exemption will be considered on a case-by-case basis in alignment with the Hospital’s obligations pursuant to the Ontario Human Rights Code.