Senior Manager, Sales Strategy and Operations

Location : Toronto, On (Hybrid Working Arrangement)

Hungry for a challenge?

As a member of the Strategy and Operations team (S&O) you will be responsible for helping the Sales and Partnerships team to serve and grow the partners on the Skip network.

You will build and execute core operational processes - such as strategic business planning, reporting, and ongoing business operations management - while also taking up special projects ranging from revenue growth opportunities to managing roll-out, maintenance, and reporting on new processes, platforms and tools.

You will work very closely with Senior leaders in the operations, strategic development, partnerships and customers teams to quickly understand issues and implement solutions.

What’s On Your Plate

• You will drive operational rigour across the function, measuring progress against objectives, and assist in key functional management meetings
• You will work cross-functionally to ensure successful execution of key initiatives within the partnerships function as well as the operations team
• You will help find opportunities to improve team programs and process efficiencies and lead efforts to scale standard methodologies across the organization
• You will develop, lead & report on key revenue, customer, and pipeline metrics.
• You will leverage insights from competitors and the industry-at-large to formulate go-to-market plans
• You will develop analytical frameworks, tools, and techniques to plan and communicate short and longer-term resource needs

Recipe for Success

• Minimum 7 years experience in the sales ecosystem and familiarity with consumer app landscape
• Analytical thinker and structured problem solver
• Experience working for or with sales operations
• Experience researching and manipulating complex and large data sets
• Strong working knowledge and skills in spreadsheet, database, and presentation software
• Excellent verbal and written communication skills
• Comfort working in ambiguity with a proven record of fast execution and iteration
• Project management mindset on task execution.
• Salesforce Sales Cloud experience required
• Familiar with SQL or any other form of database querying language
• Bonus : MBA / MS or equivalent with specialization in marketing, finance, mathematics, business or related field

What does success look like in this role?

You will be a self-starter, independent thinker, deeply analytical and detail-oriented, but capable of working in a structured manner to thrive in ambiguity.

Our team does not shy away from rolling up our sleeves, slicing and dicing massive sets of information, and building solutions to problems that have not been taken on yet.

You will become the COO to the business leaders you partner with and execute towards their short-term and long-term business goals through strategic and operational initiatives.

You will independently identify issues, solve problems, and with enthusiasm drive solutions - people come to you when they have a tough problem because they know you can solve it.

What It's Like to Work at Skip :

Skip is the kind of workplace that garnered a Top Places to Work in Manitoba and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here.

Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers.

As the company grows, so do you you meet and surpass new challenges every day.

That’s just a small taste of what it’s like to work at one of Canada’s leading tech companies. If you’re hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we’d love to hear from you.

SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.

In keeping with our values, all applicants will receive consideration for employment regardless of : gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital / domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law.

Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.

Note : All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check.

Job offers will be conditional upon results that the Company determines to be satisfactory.

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