Estate manager Jobs in Toronto, ON

Job Description

What is the opportunity? To supervise and provide leadership for a team supporting time sensitive, complex exception-based and / or highly specialized processes. Incumbent will hire, onboard, and train new team members. Incumbent will provide training, coaching, recognition and development for team members, foster teamwork and planning for succession. In addition, this position supports escalated complex customer service situations, completes process oversight, provides new initiative / process implementation support, and maintains accurate department procedures / reference materials. Incumbent must understand regulatory and organizational risks associated with work processes, how work is processed from beginning to end, and dependencies to other areas and departments. What will you do?

• Incumbent will hire, onboard, and train new team members.
• Incumbent will provide training, coaching, recognition and development for team members, foster teamwork and planning for succession. In addition, this position supports escalated complex customer service situations, completes process oversight, provides new initiative / process implementation support, and maintains accurate department procedures / reference materials.
• Incumbent must understand regulatory and organizational risks associated with work processes, how work is processed from beginning to end, and dependencies to other areas and departments.
• Incumbent will address escalated questions independently; seeking assistance from Manager or other Operations resources as appropriate.
• Position contains increased elements of risk which are managed through operational reviews, system checks, and adherence to procedures

What do you need to succeed? Must-have

Nice-to-have

What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Job Skills Active Learning, Adaptability, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management Additional Job Details

Address :

1 PLACE VILLE MARIE : MONTRÉAL

City : MONTRÉAL

Country : Canada

Work hours / week : 37.5

Employment Type : Full time

Platform : Wealth Management

Job Type : Regular

Pay Type : Salaried

Posted Date : 2024-05-31

Application Deadline :

2024-06-14

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