Senior Business Analyst, Business Applications Information Management Information Technology

Job ID 2415831 pl355 Date posted 05 / 17 / 2024

Senior Business Analyst, Business Applications Information Management Information Technology

IMITS PQTO

Burnaby, BC

Reporting to the Manager, Delivery of Project Quality Transformation Office (PQTO), the Senior Business Analyst is responsible for providing leadership in delivery best practices and leads the analysis and documentation of business requirements on Provincial Digital Health and Information Services projects.

The Senior Business Analyst will analyze and document gaps between business requirements The Business Analyst provides project management support for all phases of implementation projects.

In addition to providing hands-on application support, the Senior Business Analyst also provides guidance and leadership to assigned team members.

Scope and Complexity

The Senior Business Analyst’s primary responsibility involves high-quality in-flight project data set including financials and project performance indicators and oversees all reporting output.

Specific responsibilities include supporting oversight in delivery and financial reporting, demonstrating thorough knowledge of objectives and processes in major segments of the organization, and promoting and developing communication between assigned project teams, to integrate PDHIS wide strategies.

The Senior Business Analyst will be involved in identifying and developing plan requirements and will participate in creating the project plan itself.

The Senior Business Analyst provides complex and varied functions in an environment that requires a high level of specialized skills to fulfill responsibilities for the most efficient and effective use of the designated service.

The. Decision-making involves complex and diverse issues. Innovative, integrated solutions are required to position the organization to achieve full benefit from this service support a clinical or business environment.

Communications

The Senior Business Analyst communicates with staff at all levels throughout the health authority in the development of work products to support assigned projects.

Internal contacts primarily include both functional area team members providing project supportand project management knowledge to facilitate, define, clarify and provide suggestions project teams to best meet the needs of the organization.

The Senior Business Analyst serves on a variety of authority-wide, health service delivery area and departmental committees, task groups, internal working teams and corporate projects.

Presentations and facilitation of groups throughout the organization will be used to enable the Senior Business Analyst’s work.

External communication includes contact with external peer groups and vendor partners to obtain development advice and support to maintain PHSA business relationships and purchase equipment, services and resources.

What you’ll do

Provides strategic planning support and change management services by leading and performing feasibility studies, workload efficiency analyses, using formal data gathering techniques and analyzing, designing and implementing appropriate information systems.

This includes identifying system deficiencies, user department operational inefficiencies and ways of improving business efficiency functions.

• Provides delivery related support to a sub-set complex projects including gate assessments, report writing and problem solving.
• Analyses system performance and provides recommendations for the development of capacity plans for assigned applications.
• Conducts analysis related to data conversion routines and system interfaces for assigned applications.
• Prepares Requests for Information / Proposal, develops evaluation processes and tools, and evaluates vendor responses.
• Provides guidance and leadership to assigned team members including making adjustments to workload and assignments and participating in decisions relating to hiring, discipline and termination.
• Coordinates and implements applications by ensuring documentation, writing and testing of applications and verifying that programs are functional and consistent with specifications.
• Provides system support to users during the development, maintenance and operation of various computer systems by performing duties such as troubleshooting system software problems, testing alternative solutions, and reviewing impact of implemented resolutions over time.
• Develops user documentation and downtime and disaster recovery procedures for assigned applications.
• Conducts research and analysis for the evaluation, selection, administration and support of operating systems, system integration tools, and office automation software for assigned applications.
• Performs analysis of PHSA agency information system requirements and vendor analysis / selection including project management for the acquisition and implementation of new information systems and enhancements to existing systems.

Supports ad-hoc data analysis requests from external groups

• In conjunction with senior staff or manager, participates in contract negotiations with vendors.
• Coordinates and manages the development and execution of project plans, prepares and monitors project budgets and communicates status reports.
• Leads and participates in the analysis, acceptance criteria definition, development, testing, training, implementation and maintenance phases of assigned projects.

Carries out post-implementation reviews and makes recommendations for improvements.

• Provides advice and direction to clients on methods to improve performance efficiencies through the use of automated tools and revised work processes.
• Performs other related duties as assigned.

What you bring

Qualifications

A level of education, training and experience equivalent to a Bachelor's degree in Engineering, Information Systems, Computer Science, or related discipline, plus a minimum of five (5) years recent related experience which includes business information systems implementations and three (3) years in a team lead role.

PMP designation is considered as an asset. PowerBI knowledge is considered as an asset.

Working knowledge of PeopleSoft (ERP) and various reporting / analytical tools. Demonstrated understanding of the Systems Development Life Cycle.

Demonstrated experience organizing and writing application related documentation and proposals. Demonstrated ability to lead staff in a team environment.

Ability to work effectively as part of a team. Excellent interpersonal, oral and written communication skills with the ability to communicate complex ideas in simple terminology.

Ability to understand and clearly relate technical information and principals of operation to other members of the organization.

Ability to analyze operational problems and recommend innovative solutions, demonstrating time management skills. Proven ability to plan and execute complex projects with stringent budgets and timelines.

Mainstream project planning software / tools experience preferred. Physical ability to perform the duties of the position.

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have : Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future.

That’s why we’re focused on your care too offering health, wellness, development programs to support you at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Salary Range : $72,445 - $104,139 / year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan.

Salary will be prorated accordingly for part time roles.

Location : 1795 Willingdon Ave, Burnaby, BC V5C 6E3

Closing date : Applications accepted until position is filled

Hours of Work : 08 : 30-16 : 30 (Monday to Friday)

Requisition # 163732E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority () plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province.

Our values reflect our commitment to excellence and include : Respect people Be compassionate Dare to innovate Cultivate partnerships Serve with purpose.

Learn more about PHSA and our programs :

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation.

True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination.

Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.