SAP Lead Technical Quality Manager

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!

SAP Lead Technical Quality Manager

What you'll do

As the Lead TQM, you will :

Lead Premium Engagement program

Lead analysis of customer situation / requirements, including business requirements, program / project, IT, transformational, architecture, development, infrastructure, and operational topics

Lead engagement planning of Premium Engagement services to customer situation / requirements, solutions, create a value proposition, secure customer alignment, contracts, including working with account teams, solution or industry experts, partners, executives, and delivery support teams

Lead engagement quality and execution of Premium Engagement services, including governance, top issue / escalation management, executive reporting & presentations, resource staffing, procurement, contract management, and services delivery

Lead engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshops

What you bring

Strong SAP business and technical solution architecture expertise.

8 -10+ years of hands-on experience with SAP's Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies.

Experience with SAP HANA, S / 4 HANA, or SAP Business Technology Platform preferred.

SAP project management, value management, and quality management practices

Experience leading design, implementation, and change management projects

Pre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experience

Experience working with c-levels, senior leaders, influencers, and trusted advisors

Strong facilitation, negotiation, and de-escalation skills

Bachelor or Master's STEM Degree : Science, Tech, Engineering, Math or equivalent experience in the field of technology

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We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively.

Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.

At SAP, we build breakthroughs, together.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and / or mental disabilities.

If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team : [email protected]

For SAP employees : Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy.

Specific conditions may apply for roles in Vocational Training.

EOE AA M / F / Vet / Disability :

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID : 381660 Work Area : Consulting and Professional Services Expected Travel : 0 - 50% Career Status : Professional Employment Type : Regular Full Time Additional Locations : Virtual - Canada #LI-Hybrid.

Job Segment : ERP, Pre-Sales, Cloud, SAP, Solution Architect, Technology, Sales