Collections Clerk - Mainly Remote

Are you a customer service expert with previous experience in B2B Collections? Are you looking for a role that is mainly remote, working for a reputable name brand organization?

If this sounds like you, let's talk! Randstad has partnered with a thriving west end / Etobicoke client, looking for a Collections specialist for a contract position with the potential to become permanent based on performance.

This is a great opportunity for a B2B Collections Specialist with strong customer service and communication skills, looking to gain experience and contribute to the success of a growing Collections team.

Ideal candidates will be tech savvy with 2+ years of experience making soft B2B collections calls, and strong communication skills.

French, Cantonese or Mandarin bilingualism is an asset.

If you have these qualifications and are not currently working, apply today or send your profile directly to [email protected].

Advantages

Fast turnaround - this role could start within the week!

Mainly remote, 2 days on site per month once trained

Gain experience from an industry leader

Unlimited free access to Udemy online training through Randstad

Responsibilities

Routinely monitor account activity and balances utilizing various systems and reports.

Initiate contact with other companies to secure payment of outstanding invoices.

Develop and maintain a positive customer relationship.

Provide invoices and / or documentation as required to aid in escalation of payment.

Collect customer payments in accordance with payment due dates while adhering to established requirements and internal controls.

Receive inbound calls and email correspondence from customers.

Research and resolve dispute issues in a timely manner.

Qualifications

2+ years experience in B2B Collections

Strong communication skills

Tech savvy with strong understanding of MS Office

French, Mandarin or Cantonese bilingualism is an asset

Summary

This exciting opportunity could start within the next week so apply today or send your profile to [email protected]

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.