Training Representative
The Screening Contractor Training Representative (SCTR) is primarily responsible for the training of Screening Officers in accordance with our training program requirements and guidelines, including various software and systems.
Responsibilities
- Deliver in-person on-the-job training, including but not limited to requisite post-course practical training and refresher courses.
- Monitor tests and assessments related to all elements of our training program
- Supervise screening personnel's participation in practical skill development sessions
- Hands-on training on screening procedures
- Implement training for new operating procedures and support new hire orientation training
- Provide recommendations on certification maintenance
- Develop rapport and credibility within Screening Officer population to increase effectiveness of training interactions
- Demonstrate positive partnership with our client to support training programs
- Facilitate refresher sessions, such as reviewing SOP changes, new operational bulletins / advisories, or new screening initiatives
- Increase the screening knowledge by providing specific certification training to the screening personnel population
- Video briefings on the importance of the Screening Officer role; for example, showing events in the past relating to aviation screening
- Facilitate other material as deemed operationally appropriate for the screening personnel
- Perform other training team tasks as assigned
- Travel to airports within the region
Requirements
- Minimum of two (2) years of experience in Training and Development experience
- Post secondary education in Adult Learning, Communications, Business Management, Human Resources or related field
- Demonstrated experience in adult learning and training delivery
- Excellent written, verbal and communication skills
- Ability to coach, correct and mentor Screening Officers
- Ability to pass the Screening Contractor Training Representative course
- Flexible to work within a 24 / 7 operation in which schedules could change as per training requirements and operation
- Strong attention to detail and quality with the ability to meet competing deadlines
- Aviation-related experience including working with various stakeholders within the aviation industry would be an asset
- Ability to acquire Transportation Security Clearance (TSC)
- Fluency in French would be considered an asset.
- Proficiency in Microsoft Office
- Experience with Online Learning Management Systems (LMS)
- Must be a current resident of Metro Vancouver
Salary : $70,000 - $75,000
This role is fully based at Vancouver International Airport (YVR), some travel may be required to regional airports across BC and Yukon.
If you are successful in the application process, you will be required to apply for a Transport Security Clearance (TSC), which requires an extensive background check.
Once obtained, you will be eligible to begin the Screening Contractor Training Representative course, which must be successfully passed prior to beginning work as a Screening Contractor Training Representative.
Paladin Airport Security Services Ltd. ( PASS ) has been awarded the Airport Screening Services contract for both CATSA’s Pacific Region and Prairies Region, commencing April 1, 2024.
The Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional and making the World a Safer and Friendlier Place because we CARE.
If this sounds like a team you’d like to join, we want to meet you!
Paladin Airport Security Services Ltd. ( PASS ) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity.
Paladin Airport Security Services Ltd. ( PASS ). is committed to providing accommodation for people with disabilities through the interview process and while employed.
If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.
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