College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Tasks
Schedule and confirm appointments
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Order office supplies and maintain inventory
Greet people and direct them to contacts or service areas
Type and proofread correspondence, forms and other documents
Experience
1 year to less than 2 years
Support for newcomers and refugees
Participates in a government or community program or initiative that supports newcomers and / or refugees
Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
Supports newcomers and / or refugees with foreign credential recognition
Offers mentorship programs that pair newcomers and / or refugees with experienced employees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
Support for youths
Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
Participates in a government or community program or initiative that supports Indigenous people
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
Supports for visible minorities
Participates in a government or community program or initiative that supports members of visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
Offers mentorship programs that pair members of visible minorities with experienced employees
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities