Senior Business Analyst, IT Business Solutions [OneIT]

Job Description

The Opportunity :

We are seeking a highly skilled and experienced Senior Business Analyst to join our team. This role involves working on both traditional IT projects and agile software deliveries, at times acting as a liaison between global and regional business stakeholders and project or product teams.

The successful candidate will have a strong background in business analysis, process improvement, multiple delivery frameworks / approaches, and technology implementation, capable of bridging the gap between business needs and technical solutions.

This critical role is ideal for someone who is passionate about business analysis, technology, and continuous improvement, and is capable of managing both traditional IT projects and agile software delivery effectively.

Why choose WSP?

• We value and are committed to upholding a culture of inclusion and belonging
• Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours.

We will support you on and off the job so you can be fully present in both your work and home lives.

• A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer.
• Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
• Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things.
• A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work.

Come find out for yourself what it's like to be a part of our journey.

We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.

WeAre WSP

What you can expect to do here :

Planning and Strategy :

• Participate in the continuous improvement of business processes by researching best practices, devising improvements, piloting new techniques, and creating more effective processes.
• Prepare business case documents, product backlogs, and other information needed to select and prioritize business initiatives.
• Assist in project / product planning and scope sessions to ensure compliance with project charters, implementation plans, and client agreements.

Operational :

• Gather, document, and analyze business requirements or user stories for IT projects and agile software products.
• Translate business requirements into system deployments and / or business process changes.
• Conduct change impact analysis and document business rules, functions, and requirements.
• Assess the risks of various solutions and identify business priorities based on assessment of business needs.
• Obtain key inputs from enterprise architecture teams and identify solution interdependencies.
• Create and manage improvement deployment roadmaps.
• Facilitate the negotiation of requirements or user stories among multiple stakeholders.
• Provide regular updates to leadership using KPIs or OKRs to measure success.

Cross-Functional Collaboration :

• Liaise effectively with business systems analysts or developers to ensure proper transition of requirements from business to technical requirements.
• Facilitate prioritization discussions using frameworks such as WSJF (Weighted Shortest Job First) or MoSCoW.
• Act as a liaison between stakeholders and project teams to facilitate the implementation of business solutions.
• Build strong working relationships with business units, external business partners, and co-workers.
• Provide training and support for processes, procedures, application functionality enhancements, upgrades, and improvements.
• Plan, coordinate, and document user acceptance testing, perform quality tests, and participate in problem resolution.

Technical :

• Provide technical assistance in training, mentoring, and coaching team members.
• Recommend and promote best practices and methodologies.
• Proactively search for improvements to business processes and propose best-in-class solutions and services.

Possess an understanding of systems engineering concepts and the enterprise application ecosystem.

What you'll bring to WSP :

• Bachelor's degree in Information Technology, Business Administration, Computer Science, Information Management, or a related field.
• Typically, 10 years of experience as a Business Analyst, Product Owner, or similar
• Experience with ERP systems, particularly in Finance and HR sectors is a plus.
• Familiarity with Agile and traditional SDLC methodologies.
• Strong analytical, synthesis, and problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Power Platform).
• Excellent verbal and written communication skills.
• Leadership skills and ability to coordinate projects.
• Ability to communicate clearly and influence different levels of management.
• Demonstrated expertise in cultivating strong relationships and fostering effective teamwork.

What sets you apart :

• Knowledge of databases and the use of data sources.
• Experience with business analysis tools and techniques.
• Detail-oriented analysis and strong organizational skills.
• Eagerness to learn and adapt in a fast-paced environment.
• Bilingual (English and French) both written and oral is a plus.

About Us

WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.

We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.

At WSP :

• We value our people and our reputation
• We are locally dedicated with international scale
• We are future focused and challenge the status quo
• We foster collaboration in everything we do
• We have an empowering culture and hold ourselves accountable

Please Note :

Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.

Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview.

This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).

WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.

WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.