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Job Description
We are currently seeking a full-time Business Analyst, with some database administration knowledge and experience. The applicant should be self-motivated and able to take initiative in a dynamic environment.
Candidates are expected to have strong communication skills, both written and verbal, and should be able to work independently or as part of a team.
Responsibilities :
The ideal candidate will provide technical support for custom software solutions. Principal Duties and Responsibilities can include :
Installs and uninstalls of various software
Audits on applications, including users and data
Tracking and routing problems and requests and documenting resolutions
Research questions using available information resources and advise users on appropriate action Diagnose and resolve technical hardware and software issues
Recommending solutions to business software / hardware system problems
Work on multiple phases of projects independently as well as coordinate activities with the software development team to resolve technical and / or business issues
Gather business requirements for developing enhancements to support business processes Stay current with system information, changes and updates
Create test scripts and participate in testing new application changes and new software releases Assist in the implementation of all application enhancements
Track company licenses and process renewals or purchases of new software
Update end user support documentation
Qualifications
- 4-year Bachelors Degree preferred
- 1-3 years of information systems experience
- Knowledge of SQL (desireable but not essential), ability to write queries and scripts preferred
Additional Information
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