RQ07776 - UX Designer - Senior

Responsibilities :

• Createeffective user friendly and visually appealinginterfaces.
• Designthe overall functionality of the product in order to ensure a greatuser experience iterate upon it in accordance withusertesting.
• Designuser interfaces for various projects such as digital displayspublications media and other creative materials asrequired.
• Takea usercentered design approach and rapidly test and iterate thedesigns.
• Conceiveand conduct user research interviews and surveys and translatingthem into sitemaps user flows customer journey maps wireframesmockups andprototypes

GeneralSkills :

• Relevantexperience creating GUI designs based on user interaction andperformance
• Experienceas a UX designer interactive designer UI designer or similar roledesigning for web and mobileapplications
• Proficiencywith design and prototypingtools
• Thoroughunderstanding of the limitations and appropriate use of webdevelopmenttechnologies
• Experiencein designing online programs with emphasis in the emotional aspectsof humanexperience
• Experienceconceiving and conducting user research interviews and surveys andtranslating them into sitemaps user flows user journey mapswireframes mockups and prototypes that lead to intuitive userexperiences
• Experiencedesigning the overall functionality of the product and in order toensure a great user experience iterate upon it in accordance withusertesting
• Experiencedesigning and delivering wireframes user stories user flows userjourneys mockups and prototypes optimized for a wide range ofdevices andinterfaces
• Experiencefacilitating the client s product vision by researching conceivingsketching prototyping and usertesting experiences for digitalproducts and optimized for a wide range of devices andinterfaces
• Experienceidentifying design problems and devising elegantsolutions
• Experiencemaking strategic design and userexperience decisions related tocore and new functions andfeatures
• Experiencegathering user feedback to configure existinginterfaces
• Ateam player with a track record for meeting deadlines managingcompeting priorities and client relationship managementexperience

DesirableSkills :

Knowledgeof network security and networkprotocols

Requirements

Experienceand Skill SetRequirements :

MustHaves :

• Over5 years of experience in UX / UIdesign
• LeadUX / UI strategy onprojects
• Experiencewith the Ontario DesignSystem
• Experiencewith publicsector
• Publicfacing
• DigitalFirstAssessment

Skill SetRequirements :

UserExperience / ProductDesign :

• Facilitatinguser experience design research through a number of methods such asuser interviews diary studies usability testing tracking usabilitymetrics A / B testing card sortingetc.
• Synthesizeresearch findings into insightful and concise user researchdocuments such as user journey maps personas service blueprints andaffinitymaps.
• Designthinking workshops and activities to lead project teams in ideatingon solutions to complex product and service design relatedproblems.
• Knowledgeabout service design methods to provide highlevel bird s eye viewdocumentation of both the frontend user experiences and the backendinfrastructure and service processes that supportthem
• Leaddesign ideation and deliver design deliverables tobe service designblueprints information architecture wireframes mockups andinteractiveprototypes.
• Deliverfunctional accessible usable and aestheticallypleasing userinterfaces.
• Collaboratewith Business Product and Development teams by facilitating productand service design vision andconcept.
• Practiceegofree design : be open to giving and receiving feedbackcollaborating with and supporting otherdesigners
• Utilizepragmatic thoughtful design approaches; think critically about whatvalue design activities are bringing to a project and strategizeapproach based on organizational need rather than followingtextbooksolutions

Communications :

• Strongcommunication skills to prepare documentation including but notlimited to; reports reviewsassessments
• Abilityto present ideas and suggestions clearly and effectively and in auser friendly manner; maintain a high level of customer service toboth internal and externalclients
• Abilityto communicate designs and development in clear and understandablemanner
• Abilityto communicate with technical experts and business subject matterexperts to elicit key information relevant to user experience andservicedesign
• Highemotional intelligence skills with ability to discern betweenvarious stakeholders interests and find reasonablecompromises
• Strongmentoring and coaching abilities; ability to convey design conceptsand methods to team members and stakeholders outside of designprofessions.

Agile ProductDevelopment :

• Experienceworking in an agile sprintbased developmentenvironment
• Understandingand working knowledge of iterative product development cycles(Discovery Agile BetaLive)
• Experiencecollaborating and sharing design tasks with multiple designers oncomplex productdeliveries
• Abilityto conceptualize design tasks as part of greater productdevelopment team; understand the impacts design deliverables haveon other aspects of productdelivery

Experience :

• Experiencewith mediumtolarge sized product development / service designprojects
• Experiencedealing with designing services and products that deal with largeorganizationalcomplexity
• Experiencewith leading strategy and execution on product / servicediscovery
• Experiencewith Figma user interface designsoftware
• Experiencedesigning interfaces with a designsystem

Experience and Skill Set Requirements : Must Haves : Over 5 years ofexperience in UX / UI design Lead UX / UI strategy on projectsExperience with the Ontario Design System Experience with publicsector Public-facing Digital First Assessment Skill SetRequirements : User Experience / Product Design : Facilitating userexperience design research through a number of methods, such asuser interviews, diary studies, usability testing, trackingusability metrics, A / B testing, card sorting, etc.

Synthesizeresearch findings into insightful and concise user researchdocuments, such as user journey maps, personas, service blueprints,and affinity maps.

Design thinking workshops and activities to leadproject teams in ideating on solutions to complex product andservice design related problems.

Knowledge about service designmethods to provide high-level bird s eye view documentation of boththe front-end user experiences and the back-end infrastructure andservice processes that support them Lead design ideation anddeliver design deliverables to-be service design blueprints,information architecture, wireframes, mockups, and interactiveprototypes.

Deliver functional, accessible, usable, andaesthetically-pleasing user interfaces. Collaborate with Business,Product, and Development teams by facilitating product and servicedesign vision and concept.

• Practice ego-free design : be open togiving and receiving feedback, collaborating with and supportingother designers Utilize pragmatic, thoughtful design approaches;
• think critically about what value design activities are bringing toa project, and strategize approach based on organizational needrather than following textbook solutions Communications : Strongcommunication skills to prepare documentation, including but notlimited to;
• reports, reviews, assessments Ability to present ideasand suggestions clearly and effectively and in a user friendlymanner;
• maintain a high level of customer service to both internaland external clients Ability to communicate designs and developmentin clear and understandable manner Ability to communicate withtechnical experts and business subject matter experts to elicit keyinformation relevant to user experience and service design Highemotional intelligence skills, with ability to discern betweenvarious stakeholders interests and find reasonable compromisesStrong mentoring and coaching abilities;
• ability to convey designconcepts and methods to team members and stakeholders outside ofdesign professions. Agile Product Development : Experience workingin an agile, sprint-based development environment Understanding andworking knowledge of iterative product development cycles(Discovery, Agile, Beta, Live) Experience collaborating and sharingdesign tasks with multiple designers on complex product deliveriesAbility to conceptualize design tasks as part of greater productdevelopment team;

understand the impacts design deliverables haveon other aspects of product delivery Experience : Experience withmedium-to-large sized product development / service design projectsExperience dealing with designing services and products that dealwith large organizational complexity Experience with leadingstrategy and execution on product / service discovery Experience withFigma user interface design software Experience designinginterfaces with a design system