Senior User Experience (UX) Designer - Hybrid, Toronto

Info-Tech Research Group delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions.

We are currently serving over 30,000 professionals and collaborate closely with IT teams, equipping them with actionable tools and expert guidance to drive measurable results and enhance technology initiatives and organizational processes.

Why join us?

• We pride ourselves on consistent year-on-year growth, with double-digit growth even during a global pandemic.
• We are in the Top 3 on LinkedIn's Top Companies List in Canada.
• Info-Tech fosters a growth-focused, entrepreneurial culture with unlimited opportunities for professional growth and development.
• We provide financial support for professional development and training.

About the role

Based in Toronto, our user experience team is a part of Design at Info-Tech Research Group.

We are seeking a senior user experience designer (hybrid) who follows human-centered design principles.

Do you understand how discovery, standards, requirements, and research findings influence structure and design? Are you effective at presenting results, insights, requirements, and visuals in a compelling way to leadership and product teams?

The senior user experience designer will be responsible for working with stakeholders, gathering requirements for interaction projects, and visualizing a shared understanding of the needs of leadership, product, and development.

This includes the critical work of translating research that forms a core part of Info-Tech's product offerings into informative and supportive interaction designs and data visualizations.

Expectations

• Collaboration experience with cross-functional teams of Designers, Researchers, Engineers, Content Strategists, Product Managers, and Leadership throughout the design process.
• Work evolves depending on the organization’s needs and may include discovery, journey mapping, architecture, and prototyping in an ambiguous space that requires critical thinking while managing multiple projects.
• Familiarity with the UX design process in an agile, product-driven hybrid environment.
• Superior time-management and problem-solving abilities accompany excellent tools & tech knowledge.

Qualifications

The ideal candidate has :

• 7+ years of experience in user experience including a portfolio highlighting your projects & contributions.
• Bachelor's degree or equivalent education in UX, HCI, Design, or related field.
• Strongly grounded in UX & design principles, the successful candidate has a practical understanding of how to apply knowledge in research, taxonomy, interaction, usability, and accessibility standards.
• Experience in working with and gathering requirements from stakeholders and internal users.
• Experience with group facilitation, project inception & planning, and presentation.
• Present work done in a logical manner including discovery, research, data visualizations, graphing, architectures, flows, systems, and prototypes.
• Expertise in creating user flows, and mapping journeys with an excellent understanding of typography, sketching, mapping, and layout.
• Excellence in typography, design and wireframing tools.
• A practical understanding of different research methods, how to report findings and make insights, and how applied learnings evolve design including proficiency in presenting insights to key partners.
• Familiarity with the design, setup, and implementation of research utilizing various methods including but not limited to interviews, usability studies, contextual inquiry, and surveys.
• Extensive knowledge of Figma, Figjam or similar tools.

Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority / Female / Sexual Orientation / Gender Identity / Disability / Veteran and are pleased to consider all qualified applicants.

To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.