Job Title : Deployment Technician (Windows 7 upgrade from Windows XP)
Location : Toronto, Ontario
Type : Contract – 9 Months in duration
All candidates must be willing to undergo a successful criminal security check and provide solid past employment references to be eligible for this role.
Overview :
Our client is seeking 6 Deployment Technicians to assist in Windows7 project upgrade from Windows XP)
Hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers & POS devices, etc.
Handle software installation / support / upgrades
Perform deskside support services installing and troubleshooting of hardware,
software and network related issues
Perform basic LAN and internetworking related activities
Requirements :
Education : At minimum, a Diploma from a recognized IT program
Have A+ certification : Other vendor certifications from Cisco, Microsoft and / or from OEMs
Dell, Toshiba, Lenovo, HP would be helpful)
Minimum of 1, preferably 2 years of field / deskside support service experience doing hardware roll-outs, refreshes, and other deployment related activities
Have at 1 – 2 years of deskside support experience
Have strong internetworking and troubleshooting skills
Must be a self-starter and have the ability to manage multiple tasks
Exceptional customer service skills
Good English language communication skills
Ability to work independently or as part of a team
Ability to complete tasks effectively with minimal supervision