Teaching Technician

University of TorontoToronto, ON, CA

30+ days ago

Salary

CAD90595 yearly

Job type

Full-time

Job description

Date Posted : 10 / 07 / 2024

Req ID : 40025

Faculty / Division : Faculty of Arts & Science

Department : Dept of Astronomy and Astrophysics

Campus : St. George (Downtown Toronto)

Position Number : 00057051

Description : About us :

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

The David A. Dunlap Department of Astronomy & Astrophysics is actively engaged in a wide range of observational and theoretical research and offers Master of Science and Doctor of Philosophy degrees, as well as a wide range of graduate and undergraduate courses. Together with our sibling units, the Canadian Institute for Theoretical Astrophysics (CITA) and the Dunlap Institute for Astronomy & Astrophysics, there areclose to 100 faculty members, post-doctoral fellows and graduate students here that make up a lively and diverse atmosphere in research, teaching and outreach. Our graduate students come to Toronto from around the world with a wide range of academic backgrounds.

Your opportunity :

The Teaching Technician works under the guidance of the department manager. This role will administer courses in Quercus and provide support to faculty - including exam support, academic integrity, TA hour allocation, and various other course-related duties. You will work closely with the Graduate Administrator to coordinate the allocation of the teaching assistantships (CUPE Unit 1) and will organize the work schedules andworkload of the TAs. The successful incumbent will assist faculty members and students on how to use web-based applications such as learning management and web content management systems, organize and deliver accessible application training programs and documentation, and participate as a tester and / or trainer in development projects (including AODA compliance). The successful incumbent will also create and coordinate instructional and training materials on how to use software, and therefore, you will have an instructional design background which will allow you to understand how to eﬀectively create materials that appeal to adult learners. In addition to the creation of training materials, you will often deliver training sessions and workshops an / or assist with the coordination of these events.

Your responsibilities will include :

Overseeing day-to-day operational needs of the unit
Analyzing complex statistical reports and / or financial information for program planning
Resolving issues within the scope of the role and escalating problems as required
Coordinating program schedules with stakeholders
Providing detailed information to instructors on how to build a course shell
Handling sensitive and / or confidential information
Responding to service requests in a timely fashion
Drafting and editing training content

Essential Qualifications :

Bachelor's Degree in Astronomy or another physical science(ie. physics, chemistry) with a specialization in Astronomy, or acceptable combination of equivalent experience.

Minimum three years’ experience in application support, speciﬁcally with Learning Management Systems (LMS) and Content Management Systems (CMS), as well as with basic website development (HTML, CSS) and general computer software support

Experience with instructional design, in order to create eﬀective and clear training materials and presentations

Experience delivering eﬀective training sessions and workshops using audio-visual communication and presentation technology (e.g. conference phones, video-conferencing units to projectors, wireless presenters, and SmartBoards)

Experience conducting research on various elements related to technology support work

Experience coordinating the allocation of the teaching assistantships (CUPE Unit 1) and organizing the work schedules and workload of the TAs

Excellent analytical, organizational and time management skills, as well as the ability to work well under pressure, meet strict deadlines and deal with a high volume of client and vendor demands

Ability to solve complex technical and logistical problems and demonstrate natural empathy, patience and the willingness to take responsibility for ﬁnding a solution to a problem

Excellent attention to detail and ability to act on one’s own initiative with minimal supervision

Proﬁcient in using Quercus, ACORN, Microsoft Excel, Sharepoint, OneDrive, Word, Outlook, and PowerPoint, as well as Adobe Acrobat and software development tools for graphical diagramming (e.g. Visio, SmartDraw).

Excellent communication (both oral and written), interpersonal and listening skills

Ability to exercise tact and discretion regarding conﬁdential materials and matters

Ability to work well as a team member in a multi-professional environment working with a wide range of faculty, staﬀ and students

Ability to learn quickly from reference manuals and on-line help facilities and keep technical skills up-to-date

Assets (Nonessential) :

Experience working with CUPE Unit 1 staff

Technicalcertiﬁcations in Adobe, Microsoft

Previous experience working with H5P, Articulate Storyline and Camtasia

Studio work experience in a university, government, or healthcare setting

Experience in similar roles at the University of Toronto (U of T) is considered an asset.

To be successful in this role you will be :

Approachable

Communicator

Organized

Problem solver

Resourceful

Tactful

Note :

Please note that this position requires the successful candidate to be on-site four days per week, with five days on-site required during September and January. The role allows for the possibility of remote work one day per week. However, the arrangement will be determined collaboratively by the manager and team, based on workload and operational needs.

Closing Date : 10 / 21 / 2024, 11 : 59PM ET

Employee Group : USW

Appointment Type : Budget - Continuing

Schedule : Full-Time

Pay Scale Group & Hiring Zone :

USW Pay Band 10 $70,844. with an annual step progression to a maximum of $90,595. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation / Pay Equity Maintenance Protocol.

Job Category : Administrative / Managerial

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.