Job Title : Deployment Technician (Windows 7 upgrade from Windows XP)
Location : Toronto, Ontario
Type : Contract – 9 Months in duration
All candidates must be willing to undergo a successful criminal security check and provide solid past employment references to be eligible for this role.
Overview :
Our client is seeking 6 Deployment Technicians to assist in Windows7 project upgrade from Windows XP)
This role will involve :
- Perform intermediate IMAC (installs, moves, add, changes) activities :
- Hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers & POS devices, etc.
- Handle software installation / support / upgrades
- Perform deskside support services installing and troubleshooting of hardware,
software and network related issues
Perform basic LAN and internetworking related activitiesRequirements :
Education : At minimum, a Diploma from a recognized IT programHave A+ certification : Other vendor certifications from Cisco, Microsoft and / or from OEMsDell, Toshiba, Lenovo, HP would be helpful)
Minimum of 1, preferably 2 years of field / deskside support service experience doing hardware roll-outs, refreshes, and other deployment related activitiesHave at 1 – 2 years of deskside support experienceHave strong internetworking and troubleshooting skillsMust be a self-starter and have the ability to manage multiple tasksExceptional customer service skillsGood English language communication skillsAbility to work independently or as part of a teamAbility to complete tasks effectively with minimal supervisionMust be available to work flexible work schedules