Operations Coordinator- Receptionist- Intermediate

A well known company that specializes in Insurance, this reception / administrative role ensures all regular daily office functions are accomplished.

This role will be accountable for providing excellence in sales support and service in supporting advisors, clients and team members for a 6 month contract to join their team in Vancouver, BC.

If you are an administrative professional with strong customer service skills and the ability to work well independently as well as on a team, we would love to connect with you today!

Advantages

• Monday to Friday, (8-hour day)
• Work Style : Hybrid the role requires the candidate to be in the office 5 days per week
• Anticipated Start Date : ASAP
• Salary : $18.26 an hour

Responsibilities

• Key point of contact for business with customers at reception, on the phone and through general email.
• Provides mail, fax & courier support to office, along with general office oversight (MFD, supplies, troubleshooting, liaise with landlord, etc.).
• Support the on boarding & termination process for staff and advisors (keys, badges, SARs, setup, troubleshooting, desks).
• General business support (forms, inquiries, find an advisor).
• Performs CE credit processing (certificates, send out, file, etc.).
• Performs basic reporting for leadership and team as required.
• Manages day-to-day office expense processing (ie. Bell, Shred It).
• Provides general event support within office.
• Business processing of new applications and move money.
• Support office compliance measures as required.
• Walk in client inquiry redirections.
• Incoming call handling.
• Incoming / outgoing head office mail handling.
• General couriers and mail receipt for housed advisors.
• New Business handling.
• Office equipment and supply maintenance.
• Meeting room reservation for advisors and corporate users.
• Open and close office on a daily basis.

Qualifications

• Strong written, verbal and virtual communication skills.
• Strong passion for working in a high performance, faced-paced sales and service environment.
• Ability to work well within a diverse team environment as well as a strong ability to work well independently.
• Self-starter who can be nimble and change direction when needed.
• Strong organizational skills, with the ability to juggle multiple priorities and meet deadlines.
• Operations or Sales Support related experience within Financial Services. (5-7 years).
• Post Secondary education is required
• Strong computer skills with a typing speed of 50 wpm and strong accuracy.

Summary

Work location : 600-1508 West Broadway, Vancouver BC

Duration of Engagement : 6 Months

Type of role : Full time

Anticipated Start Date : 3 weeks

If you are interested, please apply directly to Randstad.ca or submit your resume directly to [email protected] to learn more about this exciting opportunity!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.