Key Account Manager

If you have a strong relationship building capability with established customers, we want to hear from you! Our client, a leader in their industry is currently looking to add a Key Account Manager to manage the SW Ontario territory.

This is a newly created role with the intent to grow established business and create business relationships to grow overall revenue.

This unique opportunity will be focused on managing established accounts vs. prospecting / cold calling for new business.

In this role you will be the primary representative for your book of business to assure post sales satisfaction and prospecting potential new avenues to further develop accounts.

You will manage a SW ON territory which will include multisite facilities

Responsibilities :

Reaching out to establish customers within your book of business to secure onsite meetings to review the clients business needs

Manage client relationships, ideally building growth within each account

Ability to identify sales opportunity, potential new leads and growth opportunity

Ability to build relationships with the customer to assure satisfaction

Assure KPIs are meet for onsite meetings, sales growth and revenue growth of your book of business

Reply in a timely matter to client requests

Assure Customer satisfaction by maintaining relationships with your clients to assure customer loyalty

Interface with both customers and carriers to ensure compliance and performance within assigned territory

Driving sales initiatives in order to expand the revenue performance of your territory

Proven success building an established territories overall revenue

Spending 50-60% of your time visiting customer sites and further grow brand awareness

Skills and Qualifications :

4+ years Account Management experience within Manufacturing or CPG industry ideally

Bilingual French & English is an added bonus but not required

Bachelor’s Degree or Diploma in Business or related course

Ability to multi-task and effectively manage time and resources

Decision Quality - Ability to think outside the box to provide first contact / call resolution

Microsoft Office Excel, Word, PowerPoint, Access, Outlook

Experience with SAP or JD Edwards software

Note this role is predominantly remote however, you will be expected to attend monthly & quarterly sales meetings in the Mississauga Head Office