We're looking for talented individuals like you to join our team as our Customer Service Representative. About Us : At our company, we are dedicated to empowering our clients and exceeding their expectations. We’re committed to innovation, excellence, and client-centricity. We believe in building strong partnerships and delivering unparalleled value to every client. Your Responsibilities : Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner. Provide accurate information about our products / services and assist customers with placing orders, processing returns, and resolving issues. Listen attentively to customers' concerns and empathize with their needs, striving to exceed their expectations with every interaction. Collaborate with other team members and departments to ensure seamless customer experiences. Maintain detailed records of customer interactions and follow up as needed to ensure customer satisfaction. Job Requirements : Bachelor's degree or High school Diploma equivalent. Excellent communication skills, both verbal and written. Strong interpersonal skills and the ability to build rapport with customers. Problem-solving abilities and a proactive approach to addressing customer concerns. Ability to work efficiently in a fast-paced environment and multitask effectively. Previous experience in customer service or a related field is preferred, but not required. Perks & Benefits : Comprehensive benefits package, including health, dental, and vision insurance. Opportunities for career growth and advancement within the company. Ongoing training and development to enhance your skills and knowledge. A supportive and inclusive work environment where your contributions are valued. Remote work schedule. Join our team and make a difference in the lives of our clients by providing them with the peace of mind that comes from having the right coverage. Apply now! Powered by JazzHR