Operations Clerk

Company Information

One of Canada's oldest and most respected debt solution providers. We help people, and businesses, get out of debt and start rebuilding their lives and businesses again.

Established in 1979, Farber has over 230 employees working across Canada and has helped over 150,000+ Canadians get out of debt.

And now we’re embarking on our next stage of innovation & significant growth. To do that, we hire experienced, enthusiastic, motivated, innovative, and customer-centric team members to play critical roles in helping us reach our ambitious goals, so we can better serve the growing number of Canadians who are in need.

Position Summary

We are currently seeking an Administrative Clerk (Operations Clerk) to join our Sheppard office. This is a hybrid role and attendance at the office is required at least 2 times per week in addition to any team events, meetings, or training sessions.

Responsibilities

• Send initial notices (electronically) to creditors for all summary bankruptcy ( PB ) and consumer proposal ( CP ) files
• Send various other statutory forms to creditors, as required (electronically)
• Efile Final Statements of Receipts and Disbursements to the Office of the Superintendent of Bankruptcy ( OSB ) for review and receipt of Letter of Comment ( LOC )
• Liaise with the OSB regarding any issues with eFiling; follow up on status of LOCs or any outstanding issues
• Collaborate with Banking Team for the processing of the final dividend cheques, levies, and trustee’s fees, closure of files and sending of required statutory notices
• Prepare Form 16 (Trustee’s Discharge) for all PB and CP files
• Monitor / Review PB and CP files to ensure all cheques have cleared in order to process Forms 16
• Co-ordinate with a Licenses Insolvency Trustee to sign Forms 16 and efile them to the OSB
• Attend to creditors’ inquiries and requests (phone queue and emails)
• Sort dividend cheques for mailing and for courier delivery
• Pick up incoming mail and drop off outgoing mail
• Scan Proof of Claim forms to third party for processing
• Scan various documents and upload to File Assure
• Prepare Affidavits of Service
• Commission Affidavits of Service
• Review returned mail, research for new addresses and re-direct mail, as required
• Print DC905 forms and arrange for weekly courier to Canada Revenue Agency
• Prepare Notices of Disallowance for mailing by Registered Mail
• Filing of paper documents
• Digitize (scan and destroy) paper records
• On occasion, send hard copies of notices / documents to creditors
• Other tasks, as may be required

Qualifications

• No minimum years of experience required however administrative experience is preferred
• Ability to prioritize tasks, monitor workflow and maintain organized and accurate records
• Ability to use critical thinking and problem-solving skills to identify solutions when various challenges arise
• High-level attention to detail
• Excellent computer skills, with the ability to use the Microsoft Office Suite (including Outlook, Word, Excel etc.), as well as Adobe Acrobat.

Previous experience with Fox-It, OneDrive, Sharepoint and / or Microsoft Dynamics considered an asset

• Ability to communicate effectively with other staff members, as well as third parties
• Good interpersonal skills with a team-player mindset

At Farber, we’re in the business of helping people and this ethos extends not only to our clients, but to our employees, partners.

We are committed to taking action and to deliver an inclusive, diverse, and equitable workplace that our staff experience every day.

This commitment also shapes our culture, which is one of a kind and unique. We are proud to have a dedicated culture committee who organize events, and consists of staff volunteers, they hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber.

Farber encourages applications from all qualified candidates who represent the diversity of Canada.

If you require any accommodations throughout the recruitment process including alternate interview formats, accessible materials, or any other accommodations we encourage you to contact us at [email protected] .

We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.