We are seeking a results-driven Outbound Sales Representative to support outbound calling initiatives for Auto and Home Insurance. This role focuses on engaging prospective and existing customers through an automated dialer system to generate qualified follow-up opportunities for licensed advisors.
The ideal candidate is sales proficient, confident on the phone, customer-focused, and motivated by performance targets.
Location: Markham, On (onsite)
Rotating Shifts: This role is Monday to Friday with shifts from 8am to 8pm and on Saturdays from 8:30am - 4:30pm.
Saturdays they will work from home.
Their lieu day for working on Saturday will be determined by the business. Short answer they do not choose the day off, we do.
Advantages
• Gain experience working for a well-known insurance company
• Earn a rate of $22 per hour
• Full time hours on a 4 month contract
• Rotating Shifts: Monday to Friday with shifts from 8am to 8pm and on Saturdays from 8:30am - 4:30pm.
• Mon- Fri onsite, Saturday WFH
Responsibilities
Support high-volume outbound calls from an automated dialer system
Engage customers professionally to introduce auto and home insurance offerings
Identify customer needs and qualify leads for follow-up by licensed advisors
Accurately document call outcomes, customer details, and next steps in the system
Schedule callbacks or transfers to appropriate sales teams
Maintain compliance with all regulatory and company guidelines
Meet or exceed daily and weekly performance targets (calls, lead generation)
Handle objections effectively while maintaining a positive customer experience
Qualifications
Previous experience in a call center, outbound sales, or customer service role preferred
Basic P&C Insurance knowledge
Strong communication and interpersonal skills
Comfortable handling a high volume of calls in a fast-paced environment
Ability to build rapport quickly and engage customers effectively
Basic computer skills and experience with CRM/dialer systems
Results-oriented with a strong work ethic
Key Performance Indicators (KPIs)
Qualified leads generated
Call quality and compliance adherence
Summary
Are you interested in the Outbound Sales Representative position in Markham? Apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
Outbound Sales Representative • Markham, Ontario, CA
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