- Have 3 5 years of IMAC experience doing hardware roll-outs, refreshes, and other deployment related activities
- Have 3 5 years of deskside support experience
- Have 3 5 years of break-fix experience
- Have strong internetworking and troubleshooting skills
- Have A+ certification & at least one certification from either Cisco or Microsoft
- May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
- Must be a self-starter and have the ability to manage multiple tasks
- Can act in a Team Lead capacity
- Exceptional customer service skills
- Good communication skills
- Ability to work independently or as part of a team
- Ability to complete tasks effectively with minimal supervision
- Must be available to work flexible work schedules
- Must have a minimum of a Diploma from a recognized IT program
Desktop Support level 3
Have 3 – 5 years of deskside support experience. ...
Desktop Support level 2
Handle software installation/support/upgrades. Perform deskside support services installing and troubleshooting of hardware, software and network related issues. Have at 1 – 2 years of deskside support experience. ...
information technology (IT) support technician
Work conditions and physical capabilities. Respond to users experiencing difficulties with computer. ...
Senior Technical Support Specialist to analyze and resolve ticket issues related to networks, workstations, operating systems in a Microsoft environment.
Senior Technical Support Specialist to analyze and resolve ticket issues related to networks, workstations, operating systems in a Microsoft environment. Serve as a senior resource, providing technical guidance to junior support analysts, reviewing escalated tickets, and establishing best practices ...
Yardi Bilingual Support Analyst (French/English)
The company specializes in Yardi and solutions and offers a wide range of services including system assessments, implementation, custom report development, training, outsourced accounting, and help desk support. The ideal candidate will have strong problem-solving skills, be fluent in both French an...
user support technician
Respond to users experiencing difficulties with computer. ...
technical support analyst - systems
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. ...
Technical Analyst - Service Desk
Mindwire Systems is seeking the services of a Technical Analyst/Service Desk (Bilingual) contract position with one of our Valued Clients. The Technical Analyst will have three (3) years experience as a member of the IT service desk team where the major part of a typical workday was resolving incide...
systems technical support analyst
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Internet support to users in response to identified difficult...
Technical Customer Support Specialist - Claris Companion
As a Technical Customer Support Specialist at Claris Healthcare, with a focus on Claris Companion, you will play a crucial role in ensuring the satisfaction and success of our customers using this product. Customer Support: Provide timely and efficient technical support to Claris Healthcare customer...