Network support technician Jobs in Edmonton, AB

The Network Analyst will test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system, and perform network maintenance to ensure networks operate correctly with minimal interruption.

Key Responsibilities

• Analyze, monitor, maintain, and troubleshoot network systems to ensure optimal performance and security.
• Design, implement, and manage network solutions to meet organizational needs.
• Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), routers, switches, firewalls, controllers, wireless, SD-WAN, PTP, PMP radio system or related networking equipment.
• Proactively identify and report all current and potential capacity, routing, traffic management, and cybersecurity issues, along with proposed solutions and a remediation timeline and plan to ensure optimal network performance.
• Organize and schedule network maintenance per 3CIS’s internal scheduling policies for service affecting work, ensuring customers and all internal stakeholders are properly notified and aware of potential outage times and durations in advance.
• Remotely troubleshoot and repair all network-related issues in collaboration with the Network Operations Centre and Field Teams.
• Ensure network / cyber security by implementing and managing firewalls, VPNs, IDS, IPS, EDR and other security measures.
• Document and upkeep all network devices, routing tables, login credentials (usernames and passwords for all network devices, software, etc.).
• Configure, maintain, and support internal and external Windows network environment, Office 365, Active Directory, Azure AD, SharePoint in a hybrid environment.
• Assist with on-premises server infrastructure, VMware, Hyper-V, Bare Metal, server backups, server patching.
• Assist with the development, documentation, and enforcement of network policies and procedures.
• Create and disseminate regular network health and performance reports to 3CIS’s management team.
• Coordinate with vendors for hardware and software procurement, maintenance, and upgrades.
• Participate in on-call duties.
• Other duties as required.

Qualifications

Personal Attributes

Job Type

Applications are welcome at HR@3CIS.com with “Network Analyst” in the subject line. We look forward to hearing from you!

Only those selected for an interview will be contacted.

#J-18808-Ljbffr