user support technician
CANUS ADVISORS LTD.Edmonton, AB, CAJob descriptionEducation : Bachelor's degreeExperience : 5 years or moreAsset languages
- Hindi
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
Screening questions
- Are you available for shift or on-call work?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
Other benefits
- Free parking available
- Learning / training paid by employer
- Subsidised public transportation
- Team building opportunities
- Parking available
- Travel insurance
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 42 hours per week