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user support technician

user support technician

CANUS ADVISORS LTD.Edmonton, AB, CA
27 days ago
Salary
CA$28.00–CA$38.00 hourly
Job type
  • Full-time
  • Permanent
Job description
  • Education : Bachelor's degree
  • Experience : 5 years or more
  • Asset languages

    • Hindi
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Screening questions

    • Are you available for shift or on-call work?
    • Are you willing to relocate for this position?
    • Do you have previous experience in this field of employment?
    • What is the highest level of study you have completed?
    • Health benefits

    • Dental plan
    • Health care plan
    • Vision care benefits
    • Financial benefits

    • Bonus
    • Other benefits

    • Free parking available
    • Learning / training paid by employer
    • Subsidised public transportation
    • Team building opportunities
    • Parking available
    • Travel insurance
    • Work Term : Permanent
    • Work Language : English
    • Hours : 30 to 42 hours per week