Job Description
The Technical Inside Sales Support position will assist John Crane Canada customers with all aspects of purchases and repairs of Mechanical Seals.
This is a direct-hire position with a worldwide company that provides an excellent benefit and pension plan.
You will be working closely with every department and positioning yourself for growth with John Crane! This is a great entry-level role leading into a career in sales, operations, engineering, or many other Canadian and global roles.
Duties & Responsibilities
- Interacts with customers via telephone, fax, and email and outside sales representatives to provide recommendations on product applications, price quotations (after researching), resolve complaints, problems and handle emergency calls.
- Initiates and enters orders by interpreting customer requirements and drawings to compile bill of materials.
- Coordinates with the Engineering, Purchasing, Assembly, Manufacturing and Invoicing departments to discuss customer orders and requirements.
- Responsible for complete order management to ensure delivery commitments are met and to take appropriate action in the event of a delivery delay.
- Identifies returned materials and assists walk-in customers as required.
- Maintains reference files of procedures, products lists, special pricing, quotes and other relevant data.
- Performs other duties as required.
Diversity & Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.
We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
The Individual
Education / Training : Mechanical Technologist / Technician College or High School Diploma
Experience : 3 to 5 years of industrial sales support experience in a manufacturing setting
Knowledge / Skills :
- Ability to read detailed drawings and utilize measuring instruments
- Must have effective written and verbal communication skills
- Computer skills including Microsoft Office
- CRM experience and management
Salary & Benefits
Salary Range $60,000 to $70,000
Additional Information
Technical Inside Sales Support
The Technical Inside Sales Support position will assist John Crane Canada customers with all aspects of purchases and repairs of Mechanical Seals. You will be working closely with every department and positioning yourself for growth with John Crane! This is a great entry-level role leading into a ca...
Technical Inside Sales Support
Job Description The Technical Inside Sales Support position will assist John Crane Canada customers with all aspects of purchases and repairs of Mechanical Seals. The Individual Education/Training: Mechanical Technologist/Technician College or High School DiplomaExperience: 3 to 5 years of industria...
Technical Inside Sales Support
The Technical Inside Sales Support position will assist John Crane Canada customers with all aspects of purchases and repairs of Mechanical Seals. You will be working closely with every department and positioning yourself for growth with John Crane! This is a great entry-level role leading into a ca...
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