Job Description
Job Description
IDN-Canada is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada.
We are currently seeking an Inside Sales Representative to join our Edmonton, AB team.
The Inside Sales Representative will be responsible for providing exceptional customer support to all customers across Canada by responding to inquiries, processing orders, and following up to expedite sales.
Product and positional training will be provided.
Principle Duties & Responsibilities :
- Assist customers in person, by phone and electronically
- Utilize computer systems to provide information on price and availability
- Maintain professionalism when interacting with customers and represent our clients with integrity
- Develop and maintain in-depth product knowledge and an ability to educate customers
- Identify and assess customers' needs to achieve satisfaction and customer retention
- Contact manufacturers / vendors for product information and to ensure deadlines are met
- Execute daily branch functions for productions and warehouse. This includes but is not limited to the following : loading / unloading transport, arranging deliveries, customer pickups, picking orders, putting away stock, cleaning, etc.
- Support other branch employees
Requirements :
- Strong oral, written and presentation communication skills in English
- Computer aptitude (Microsoft Office Suite)
- Team player with a great attitude
- Ability to work independently with minimal supervision as well as working in a cohesive team environment
- Internal drive for success and professional growth
IDN-Canada offers a competitive salary and benefit package, monthly & yearly bonus opportunities, commissions, and a RSP program.
Join us today for a long-term career opportunity within a supportive and enthusiastic company!
Full-time position. Typical hours are Monday to Friday, 8 : 00am to 4 : 30pm.
Due to the nature of our business and products carried, candidates must be bondable with no criminal record. Must be legally authorized to work in Canada.
IDN-Canada is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at IDN-Canada are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by the laws or regulations in the locations where we operate.
Company Description
We are a national business to business distribution company with multiple locations across Canada specializing in security hardware, access control, locksmith tools & accessories, as well as doors, frames, & architectural hardware.
With ten divisions across Canada, and 50+ more in the US, we are a leading North American distributor.
Company Description
We are a national business to business distribution company with multiple locations across Canada specializing in security hardware, access control, locksmith tools & accessories, as well as doors, frames, & architectural hardware.
With ten divisions across Canada, and 50+ more in the US, we are a leading North American distributor.
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