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Director of customer service Jobs in Edmonton ab

Last updated: 4 days ago
  • Promoted
Director of Multi-Family

Director of Multi-Family

RECRUITMENT PARTNERS INC.Edmonton, AB
Permanent + 1
Show moreLast updated: 30+ days ago
Remote Customer Service

Remote Customer Service

Toward Jobs OnlineEdmonton, CA
Remote
Full-time + 1
Show moreLast updated: 18 days ago
Customer Service Associate

Customer Service Associate

Ryder System, Inc.Edmonton, AB, Canada
CAD20–CAD23 hourly
Show moreLast updated: 30+ days ago
Director of IT

Director of IT

CB CanadaEdmonton, Alberta, Canada
CAD120000–CAD150000 yearly
Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Grainger BusinessesEDMONTON, AB, CA
Full-time
Show moreLast updated: 4 days ago
customer service adviser

customer service adviser

Trusted Professional CentreEdmonton, AB, CA
CAD22.5 hourly
Permanent
Show moreLast updated: 18 days ago
Forensic Service Director

Forensic Service Director

PwCEdmonton
CAD129200–CAD215400 yearly
Full-time
Show moreLast updated: 30+ days ago
Assistant Director of Admissions

Assistant Director of Admissions

CDI CollegeEdmonton, Alberta
CAD70000–CAD80000 yearly
Full-time
Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Globe Life - Kekoa JacobsEdmonton, AB, CA
Full-time
Quick Apply
Show moreLast updated: 30+ days ago
Director of Supply Chain

Director of Supply Chain

MacDonald Search GroupEdmonton
CAD31–CAD35 hourly
Show moreLast updated: 30+ days ago
customer service agent

customer service agent

FLYROEdmonton, AB, CA
CAD22.75 hourly
Permanent
Show moreLast updated: 18 days ago
Customer Service Representative

Customer Service Representative

GraingerEDMONTON, AB, CA
Full-time
Show moreLast updated: 4 days ago
  • Promoted
Director of Programs

Director of Programs

Junior AchievementEdmonton, AB, Canada
Full-time
Show moreLast updated: 18 days ago
Director of Operations

Director of Operations

Edmonton Zone Primary Care Network CommitteeEdmonton, AB
CAD130000–CAD140000 yearly
Full-time
Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

U-HaulEdmonton, Alberta
Part-time
Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Kyle Houston - Agent for Desjardins InsuranceEdmonton, AB, CA
CAD50000–CAD65000 yearly
Full-time
Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

Savers / Value VillageEdmonton, AB, CA
Show moreLast updated: 18 days ago
customer service agent

customer service agent

Golden Management Opportunities inc.Edmonton, AB, CA
CAD22.5 hourly
Permanent
Show moreLast updated: 18 days ago
customer service agent

customer service agent

ARV Cross Training Fitness Centre Ltd.Edmonton, AB, CA
CAD23.18 hourly
Permanent
Show moreLast updated: 18 days ago
customer service cashier

customer service cashier

Precise Beauty BayEdmonton, AB, CA
CAD15 hourly
Permanent
Show moreLast updated: 18 days ago
Director of Multi-Family

Director of Multi-Family

RECRUITMENT PARTNERS INC.Edmonton, AB
30+ days ago
Job type
  • Permanent
  • Full-time
Job description

RPI Executive Search has partnered with a prominent, Edmonton-based home and community builder in their search for a Director of Multi-Family. Reporting to an Executive Vice President, the Director will be a senior leader within the organization responsible for the sales, project management, operations, and construction of multi-family townhomes and housing projects in Western Canada. This role is directly responsible for providing leadership, effective oversight, and collaboration within these regions to contribute toward high-performance teams and overall success within the division. The position is ideally to be based in Edmonton, or alternatively Calgary with regular travel to Edmonton head office for collaboration with the leadership team.

Key Responsibilities

The following is a high-level overview of the Director of Multi-Family’s responsibilities and is not intended to be all-inclusive.

  • Providing guidance and assistance toward the formulation of a strategy for the Multi-Family division, in line with corporate vision, mission, purpose, and goals, and executing corporate growth strategies accordingly.
  • Producing annual budgets and resourcing requirements and maintaining accountability for achieving and reporting sales targets.
  • Overseeing Project Managers and their cost forecasts, cash flow, risk, and schedule management.
  • Building new and managing existing external relationships with municipal administration, consultants, vendors, subcontractors, and other relevant parties.
  • Mentoring and coaching team members for growth and success and collaborating with other departments to support the business line.
  • Leading and providing oversight to the Multi-Family pre-construction team, spanning corporate procurement, estimating, and design.
  • Achieving efficiencies in processes and timelines relating to construction and client experience, including attaining approvals and permits, resolving ad-hoc issues, ensuring alignment with disclosure requirements, and reviewing cost estimates.

Candidate Experience

While no individual will embody every quality, the successful candidate will bring many of the following professional qualifications and personal competencies :

Professional Qualifications

  • 10+ years of progressive experience including operations, project management, development management, or related disciplines, with leadership responsibilities.
  • Degree or diploma in Business or relevant development, design, or construction field.
  • Previous experience in the multi-family residential construction industry is required; experience in rental developments is considered an asset.
  • Understanding of customer and market dynamics and complexities, as well as legal requirements associated with condominium developments.
  • Strong financial acumen and ability to vet project costs and assess risks.
  • Previous experience in developing sales and marketing strategies.
  • Previous experience with Homefront considered an asset.
  • Personal Competencies

  • Strong leadership qualities and the ability to motivate teams and provide valuable coaching, training, and mentorship opportunities.
  • Creative problem-solving capabilities and predictive and proactive capability to identify future opportunities and directions.
  • Excellent verbal, written, and presentation communication skills, with the ability to motivate and collaborate well with others.