Administrative Coordinator – Clinical

AdministrativeCoordinator Clinical

Location : Vancouver Hospice Location & Hybrid(3x week at hospice and 2x week work from home)

Reporting to : Director, Clinical Program

Job status : Permanent1.0 Full-time FTE (75 hours bi-weekly)

Compensation : $56,712 - $62,149

We wantour staff to thrive not just survive, so Canuck Place is committed to livingour values of care exceeding not just minimum wage but living wage in B.

C. Thismeans that regardless of role our entry level salary is a minimum of $25.64 perhour equivalent to $50,000 full-time annually.

YOUR ROLE

JOB SUMMARY

TheAdministrative Coordinator plays a key role supporting multiple Clinical / Medicalsenior and program level leadershiproles by coordinating calendars, supporting team / committee meetings, preparingand processing documents and information, coordinating the flow of information,developing / maintaining clinical administrative operating procedures, andsupporting clinical team projects and processes.

A high degree ofprofessionalism, compassion and ability to act as a positive ambassador for thedepartment and organization is crucial.

RESPONSIBILITIES

• Providesadministrative support that respects confidentiality and ensures thatadministrative matters are organized and dealt with in a professional manner.
• Managescalendars and schedules meetings for multiple clinical and medical leadershiproles
• Coordinatesteam and committee meetings : sets up virtual meetings, meeting rooms, videoconference equipment. Key coordinator for virtual meetings.

Supportsdevelopment of meeting agendas, distributes meeting documents, takes meetingminutes and follows up on action items as directed.

• Supports clinical / medicalleadership and program level projects and processes as directed.
• Supports development and / ordocumentation of Clinical administrative processes. Applies a continuous-improvementmindset : identifies opportunities to refine processes, makes processimprovement recommendations to appropriate leadership.

Develops and maintains a Clinical ProgramAdministration Knowledge Base / Annual Plan.

• Supportseffective and efficient management of information and data using availabletools / applications (Confluence, Teams, or similar).
• Supportsinternal communication : prepares and edits letters and reports; develops / editsdigital forms, surveys, newsletters as needed;

disseminates information andknowledge related to key programs and initiatives.

• Submitsfinance information / reports as needed.
• Liaiseswith central IT support to coordinate IT requirements and needs within thehospice
• Collaborates with administration team to provideback up and cross-coverage as needed
• Assumesother related responsibilities, as assigned.

EDUCATION AND EXPERIENCE

• A level ofeducation, training and experience equivalent to a Diploma in ProjectManagement, Administration or Bachelor’s degree in Health, Education, Communicationand / or related discipline
• Three (3)to five (5) years’ experience or an equivalent combination of education,training and experience.
• Thinksanalytically and conceptually; questions and challenges the status quo toidentify issues, solve problems and design and implement effective processesacross systems and stakeholders.
• Works wellindependently and as well as a member of a team with changing priorities.
• Creates anengaging environment where others have meaningful opportunities and theresources to fulfill their expected responsibilities.

QUALIFICATIONS

What youbring to the role :

• Excellent verbal and written communication skills
• Commitment to excellent customer service and familycentered care in a fast-paced, diverse and emotionally sensitive environment
• Excellent critical-thinking and problem-solvingskills.
• Adept at handling multiple priorities whilemaintaining attention to detail
• Demonstrated ability to work independently, as wellas a collaborative member of an interdisciplinary team.
• Ability to handle sensitive and confidentialinformation; exercises high level of judgement, tact and discretion.
• Ability to communicate with internal and external partners in a mannerthat promotes positive and respectful relationships.
• Strong administration support skills, includingbusiness correspondence
• Technologically adept : well versed in MS Office(Outlook, Word, Excel, Teams etc.), comfortable using Adobe Acrobat Pro, Canva,etc.
• Familiarity with creating and editing online teamworkspace sites, such as Confluence, Sharepoint, etc.
• Detail oriented and maintains high level oforganizations
• Calm, professional, pleasant demeanor particularlyin the face of distractions, shifting priorities and stressful situations
• Experience in similar environment (health care,non-profit) is an asset

You have :

• High integrity; creativity; balance, good judgment andobjectivity; high vision and conceptual capabilities; consultative, facilitateand collaborative; sense of humor.
• Excellent time management skills.
• Demonstrates flexibility that allows you to work with highenergy, creative people.
• Able to thrive and effectively manage priorities in achanging, ambiguous environment.

Please note :

• Evidenceof Health Canada approved vaccinations must be provided prior to your first dayof work.
• Flexibilityis necessary, as this position may require occasional weekend and evening workand travel within and outside the Lower Mainland.

RECRUITMENT PROCESS

We understand that therecruitment process is not a one size fits all, our inclusion values andflexibility extend to your hiring experience.

Canuck Place iscommitted to providing inclusive access and accommodations throughout theapplication and selection process.

We are continuously working to improve oursystems, policies, and practices to ensure our employees, in all theirdiversity, can succeed.

Should you require accessibility accommodation throughthe recruitment process, please contact our People & Culture team atrecruitment@canuckplace.

org and we will work with you to meet your needs.

Canuck Place Children’sHospice hires on the basis of merit and is stronglycommitted to equality and diversity within its community and to a welcoming andinclusive workplace.

We especially welcome applications from Indigenouspersons, visible minority group members, persons with disabilities, people ofall sexual orientations, genders and gender identities, members of the2SLGBTQIA+ community.