Head of Product, Mydoh (one-year term)

Job Description

WHO ARE WE? About RBCx RBCx pursues big, bold ideas and leverages RBC’s extensive experience, networks, and capital to help shape what’s next.

Our four pillars Banking, Capital, Platform, and Ventures combine to support tech businesses of all sizes and stages, making us the go-to backer of Canadian innovation.

Our people are our most valuable assets, which is why we invest deeply in making sure RBCx isn’t just a place to work, but a place to belong.

About Mydoh Mydoh, one of several venture businesses created and built at RBCx, is a money management app and Smart Cash Card designed to help parents help their kids gain money skills and build financial literacy.

As an organization we’re looking for trailblazers and innovators who want to help the next generation of Canadians build a strong financial foundation.

If that’s you, we can’t wait to connect. WHAT IS THE OPPORTUNITY? Mydoh is looking to hire a Head of Product, Mydoh (on a one-year term) to report directly to the CEO of Mydoh.

The Head of Product is accountable for Mydoh’s end-to-end digital product and service offering. This key member of the Mydoh Senior Management Team (SMT) helps to oversee and align all product delivery activities towards achieving Mydoh’s key business objectives.

This person guides and manages the daily operations of the Mydoh Product team, and by extension the agile pod teams and delivery work that occurs across Design, Technology & Operations (T&O), other internal teams.

The ideal person brings a wealth of experience, expertise, and scalable agile methodologies and best practices to support the effective and efficient digital product development and management.

This person also regularly leverages customer feedback, user behaviour and insights, and other valid data to improve Mydoh’s product and service offering over time.

WHAT WILL YOU DO? Product Strategy & Visioning

Partner with key team members to gather consumer, industry, and competitor data and insights to understand opportunities for differentiation and address unmet needs.

Act as the voice of the user, ensuring client feedback informs the product vision and roadmap, and leads to improved engagement, retention, and satisfaction rates.

Define and deliver on Mydoh’s product vision and strategy, focusing on delivering on Mydoh’s business objectives while also delivering meaningful value for Mydoh’s clients.

Define, manage, and update the Mydoh product roadmap and backlog guiding the work occurring across all agile pods to improve the digital product experience and Mydoh’s card and payment experiences.

Process Definition & Delivery Oversight

Guide the work occurring across all agile pods and delivery teams, ensuring they are well informed on our strategic priorities and the work to ship product features and enhancements to market is done efficiently.

Work closely with key partners in CX, Design, Analytics, and other areas to ideate and test new ideas prior to moving into delivery.

Conduct post-mortems to gather team member and stakeholder feedback to improve how we work.

Identify, establish, and manage the relationship with internal teams critical in the delivery and management of the Mydoh product and service offering.

Business Leadership

Socialize Mydoh’s product vision and strategy with senior leaders, executive sponsors, key stakeholders, and all teams and personnel required to gain buy-in and support delivery efforts.

Demonstrate a high level of agility and creativity to effectively pivot or course correct when business priorities change, or when client feedback and / user metrics indicate a change in direction is required.

Engage stakeholders in Legal, Risk, Compliance, Finance, InfoSec, T&O, keeping them up-to-date on current and future priorities while leveraging their know-how and expertise to support and scale the business.

Provide 1 : 1 support for direct reports, offering career and professional development advice and guidance while demonstrating RBC’s Leadership Model Behaviours where you create an inclusive environment that enables people to be their authentic selves.

WHAT DO YOU NEED TO SUCCEED? Must have

Undergraduate degree in business, project management, product management, or related field, or the equivalent work experience.

A minimum of 5 years of experience in product management, product and project delivery, and strategy development.

Strong writing and oral communication, presentation, and storytelling skills, and the ability to determine the information and communication needed to keep stakeholders and team members well informed.

Demonstrated proficiency in implementing Scaled Agile Framework and principles, and overseeing the adoption of such frameworks, principles, and best practices across a large team or organization.

Demonstrated experience building multiple complex digital products that have gone from discovery, launch, to optimization.

Strong people management skills and experience directly and indirectly leading teams of 10 or more.

A strong understanding of technology and digital product delivery.

Strong personal organizational, project management and time management skills.

Results-oriented; Able to set and consistently meet high quality standards while handling a variety of programs, tasks, and deadlines simultaneously.

Nice-to-have

Experience in large, matrixed organizations.

Experience in fintechs or startups leading digital banking, payments, and / or financial product development.

Advanced degree in Business or Product Management.

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with the Hiring Manager.

What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

Leaders who support your development through coaching and managing opportunities.

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

A world-class training program in financial services.

Flexible work / life balance options.

Opportunities to do challenging work.

LI-POST#LI-Hybrid Job Skills User Experience Management Additional Job Details

Address :

20 KING ST W : TORONTO

City : TORONTO

TORONTO

Country : Canada

Canada

Work hours / week : 37.5

37.5

Employment Type : Full time

Full time

Platform :

Personal and Commercial Banking

Job Type :

Contract (Fixed Term)

Pay Type : Salaried

Salaried

Posted Date : 2024-04-15

2024-04-15

Application Deadline :

2024-04-30

I nclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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