Oxygen8 Solutions Inc.
Junior ERP Specialist
Vancouver, British Columbia
Full-time
Key Responsibilities :
- Collaborate with key users and end-users across the organization, serving as the primary point of contact for technical issues related to the Epicor ERP system.
- Provide timely support for incoming ERP system incidents, diagnosing issues, conducting root cause analysis, and resolving problems effectively.
- Work seamlessly with various departments to ensure smooth data flow across different Epicor Kinetic system modules.
- Develop and maintain reports to enhance data visibility and decision-making.
- Assist in creating and updating training materials, processes, and work instructions to empower users.
- Monitor system parameters, processes and procedures to maintain consistency and accuracy.
- Leverage functional, analytical, and technical expertise to configure and support Epicor Kinetic functions, including manufacturing, accounting, and Inventory & Supply Chain.
- Train individuals on the quote-to-cash functionalities within the system.
- Perform other duties as assigned.
Qualifications, Skills & Experience :
- Bachelor’s or associate degree in information technology, Business, or equivalent experience.
- 1 year of experience in quote-to-cash processing; bonus points for experience in an Epicor Kinetic environment.
- experience in an industrial and manufacturing environment would be an asset.
- Proficiency in data-related tasks, including SQL, BAQs (Business Activity Queries), and DMT (Data Management Tool).
- Creative problem-solving abilities with a focus on efficiency.
- Strong troubleshooting skills with meticulous attention to detail.
- Excellent interpersonal skills for effective collaboration.
- Highly organized with keen attention to detail.
We strongly believe in building a team that works well together and we are committed to creating an inclusive environment that provides the space for our team to grow in the best way possible.
All applications will be treated confidentially.
Junior ERP Specialist
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