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ERP Systems Analyst

ERP Systems Analyst

Agrifoods International Cooperative LtdBurnaby, British Columbia, Canada
14 days ago
Job type
  • Full-time
Job description

ROLE : ERP Support Analyst (Contract up to June 2026)

REPORTS TO : ERP Solutions Architect

LOCATION : Burnaby Head Office

We are looking for an ​ERP Support Analyst​ to join our IT Team! Our ​ERP Support Analyst​ is responsible for supporting existing ERP functionality while driving continuous improvement across the business.

Opportunities

This is a very exciting time for the IT ​Team​ as we continue to grow and expand! The main challenge is to provide ERP support, ​analyze at depth the business challenges, assist with designing effective ERP solutions, and document current workflows and processes. ​ Additional, this provides opportunities to showcase your hands-on technical ERP experience and your fantastic people skills with technical and non-technical resources. The role is a temporary role with a length of 18 months while we start the ERP journey.

Here is who you are…

Drive & motivation

  • You ​want to join a team where you can learn and develop new skills​
  • You ​are motivated by challenges and willing to put in extra efforts to get the job done​
  • You ​love technology and learning new applications​
  • You ​find customer service quite rewarding ​

Character & ABILITIES

  • You ​can effectively communicate technical and non-technical concepts to varied audiences​
  • You ​have strong analytical skills, problems solving, organizational and an attention to detail​
  • You ​have a positive attitude and ability to stay calm under pressure​
  • You have entrepreneurial spirit for start-up environments and a flexibility to changing needs ​
  • You ​are organized, efficient, multitasker and meet your deadlines ​

    • Knowledge & skills

  • You ​​have strong customer service and interpersonal skills​​
  • You have strong financial systems experience and knowledge of manufacturing operations
  • You ​understand IT concepts, including systems maintenance, computer networks, etc.​
  • You ​have awesome training skills and have experiencing creating training documents​
  • You ​have strong oral and written communication skills​

    • Experience

  • You ​have at least 5+ years of relevant IT experience with at least 2 years as a Systems Analyst on ERP applications or equivalent ​
  • You ​have a Degree in Engineering, Computer Science or similar​
  • You ​have 3+ years of experience with systems administration of financial systems and processes ​
  • You ​have Advanced Excel skills ​
  • You ​have experience with Electronic Data Interchange (EDI)​

    • Nice-to-Have

  • You have a Masters Degree in Business, Computer Science or Engineering​
  • Bilingual : French​

    • things you will do…

  • You will provide support to ERP users
  • You will develop training material and help train users, formally and informally, to advance user skill levels
  • You will relentlessly pursue understanding ERP functionality to advise the business on best practises and continuous improvements
  • You will help document existing workflows and processes
  • You will provide support for master data setup and EDI for day-to-day operations
  • You will assist with IT admin tasks to help support the IT Team
  • You will provide month-end reports for each business unit​

    • OTHER …

  • You must be flexible for after hours calls for critical support situations or projects​
  • You may be required to travel across Canada on an infrequent ad-hoc basis