Associate Program Manager (Oakville, ON)

Your future starts here

We are seeking an ambitious, and self-motivated team player to fulfil the role of Associate Program Manager. Reporting to the Program Manager, the Associate Program Manager is responsible for undertaking the management, planning, and implementation of specific programs / portfolio within NavieGo.

The successful candidate will have a strong combination of project management, performance analytics, client management, case management and people skills.

Individuals who would succeed in this role are positive, driven and committed to building best-in-class and innovative support programs.

How you will make an impact

• Ensure that the overall performance of the program and its respective services : reimbursement, patient coordination, medication management, etc is achieved;
• Influential leadership of program staff across Canada;
• Ongoing evaluation of program strengths, weaknesses and potential areas for improvement;
• In collaboration with the analytics team, facilitate the design, production and delivery of all program related reporting;
• Participate / lead in respective client meetings and day to day client communications;
• Make recommendations for changes in operations and assist in the execution of these changes;
• Collaborate with all internal departments who deliver program related services to ensure optimal execution and performance is achieved;
• Assist with quality assurance and quality improvement initiatives, overseeing the completion of all required CAPA activities, and Change Controls; and
• Attend, as appropriate, therapeutically relevant conferences with the focus on client and stakeholder relationship building.

What you’ll bring to our team

• Bilingual in French and English is a strong asset;
• A minimum of 3-5 years of experience in healthcare / pharmaceutical related field;
• A Bachelor’s degree program and / or an equivalent combination of experience and education is required;
• Exceptional project management skills with experience in organizing, planning and executing projects from vision through implementation;
• Program management skills with proven ability to manage multiple priorities;
• Proven customer relationship and / or account management skills with direct client interaction;
• Passion for patient advocacy;
• Proficiency with Microsoft Office and competent reporting and trending data;
• Preference for an individual with strong financial acumen and hands on budget management experience; and
• General knowledge of reimbursement, patient support programs, database elements and functionality.

With one tree planted for every new hire, why not start your new job on a green foot and help us lower our carbon footprint.

Job Status : Full Time, Permanent

Job Location : Oakville, ON, Moncton, NB or Montreal, QC

Application Deadline : October 10, 2024