Training Specialist

Passionate about enhancing a culture of continuous learning? Want to make a difference in an organization that is a leading multi-national retailer to underserved rural communities?

Love engaging with a vareity of audiences to facilitate learning experiences to enhance learners confidence and competence?

Enjoy being a part of a collaborative team?

We are looking for an experienced and motivated individual to join our teams as a Training Specialist. In this role, you will play a critical role as we enhance our people development programs across The North West Company.

Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.

NWC is a leading retailer to under-served rural communities and urban neighbourhood markets in the following regions : Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean.

Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs.

Check out northwest.ca for more information.

Your Role : Learner Experience

Learner Experience

• Facilitate training events (e.g. Manager-In-Training MIT, and Department-Manager-In-Training DMIT) for unique audiences organization-wide
• Deliver training using a variety of methods including in-person, virtual, eLearning, on-the-job / coaching, game-based learning, etc.
• Support the learner / trainee experience including communications, attendance, tracking progress, assessments and overall success.

This is both onsite or remote as required.

• Submit necessary information within learning management systems to support learner experience, program delivery, follow-up, attendance and evaluation as required.
• Collaborate and engage with other subject matter experts (internally and externally) to support training delivery and facilitation as needed.
• Conduct learner / trainee follow-up meetings as required to support, assess, and evaluate knowledge and abilities

Program Delivery and Evaluation

• Collaborate with other learning partners to identify and implement any learning key performance indicators (KPIs)
• Create and present on training program evaluations and summaries to identify opportunities for ongoing improvement
• Maintain training and learning materials to ensure information and processes are up to date and accurate
• Provide insight and recommendations to improve learner experience across all training programs
• Support and collaborate with full People Development team on the design and development of training programs
• Stay up-to-date on current and future learning trends in both approach and technology required to enhance the learning experience.
• Provide input to and some administration of People Development expenses and overall budget.

Desired Skills & Experience :

• Certificate in Adult Education (or similar) an asset
• CPHR Designation / Human Resource Management (or similar) an asset
• Minimum 3 years of related experience delivering training programs
• Experience in facilitation and presentation to broad audiences.
• Experience delivering training using a broad range of methods (in-person, virtual, blended, etc)
• Experience within large, multi-location organizations preferred;
• Experience working with diverse cultures;
• Sensitive to local cultures within a national and international context;
• Demonstrated ability to work in a fast paced and energetic environment;
• Experience in a retail or service environment strongly preferred;
• Excellent communication and presentation skills
• Excellent interpersonal skills with the ability to adapt methods and communicate effectively with all levels of staff;
• Flexible, with the ability to quickly adapt to change;
• Ability to travel is required;
• Proficient in use of MS Office; and
• French is considered as an asset.

Location : Training Centre, Winnipeg, MB

Reports to : Manager, People Development (Learning Experience)

We create a collaborative and constructive culture by :

• Being Enterprising
• Committing to our Customer
• Working with Passion
• Leading and Developing Others
• Demonstrating Respect and Inclusivity
• Building Trust

The North West Company is committed to inclusion and diversity and encourages applications from all candidates including but not limited to : all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.

A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization.

We thank all applicants for their interest; however only those selected for an interview will be contacted.

For Internal Applicants Only :

Salary Grade : COR

NOTE : Prior to applying, an internal employee MUST obtain a written endorsement email from their current Manager or Manager once removed and provide this to the recruitment team before they can be considered for opportunities.

This position adheres to the Corporate Job Posting Guidelines.