Service desk manager Jobs in Winnipeg, MB
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Service desk manager • winnipeg mb
Last updated: 4 days ago
Paladin Security : Making the World a Safer and Friendlier Place because we.The Paladin Difference starts with our people.
we're the best because we hire the best.We believe in promoting from within...Show moreLast updated: 30+ days ago
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Client Service Manager
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Green BrierWinnipeg, MB, CAPermanent
- Guelph, ON (from $ 39,000 to $ 208,881 year)
- Calgary, AB (from $ 76,017 to $ 145,000 year)
- Vancouver, BC (from $ 50,700 to $ 144,610 year)
- Brampton, ON (from $ 115,000 to $ 135,297 year)
- Mississauga, ON (from $ 120,770 to $ 134,565 year)
- North York, ON (from $ 48,750 to $ 125,957 year)
- Edmonton, AB (from $ 46,000 to $ 125,000 year)
- Waterloo, ON (from $ 121,151 to $ 123,610 year)
- East York, ON (from $ 116,598 to $ 123,553 year)
- Ottawa, ON (from $ 85,872 to $ 120,635 year)
Client Service Manager
Paladin SecurityWinnipeg, Manitoba, Canada30+ days ago
Job type
- Full-time
Job descriptionMonitor profitability of client sites utilizing PowerBI and develop plans to ensure site wages Develops, implements, maintains and evaluates the security programs for Paladin's contracts. Oversees and schedule the appropriate resources to ensure all of the company's contractual Takes ownership of staff and client issues and supports the timely response to both groups Develops and maintains excellent relationships with the clients in the portfolio Performs interviews to support Human Resources to ensure sufficient resources are available Ensures there are thorough site training and employee orientations programs in place at all Monitor compliance regarding Labour Standard and Averaging Agreement to ensure Work with scheduling to minimize overtime to target > Visits with clients and the staff assigned to the sites regularly and ensure the needs of both Monitors all accounts receivable of clients within the portfolio and assists accounting when Monitors daily and nightly reports and Incident Reports and takes appropriate action on the Ensures overall coordination of Paladin contract security plans meet client expectations and Verify site staff have updated Paladin's OH&S monthly at each site including Risk Assessments
Overview
Paladin Security : Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements
Position Overview
Responsible for maintaining and refining Paladin Security Group's security programs for all
assigned Paladin contracts throughout the Winnipeg region; developing and coordinating
implementation strategies to support the program; and evaluating the capacity of Paladin staff
to respond effectively to security and safety emergencies.
Essential Job Functions
- Assists in the development of short- and long-range goals and objectives, ensuring that such
plans support the goals, policies and vision of Paladin Security Group.
increase regularly and in conjunction with cost of living and provincial minimum wage increases
obligations are met
to meet the company's contractual obligations
sites within the portfolio
employees are classified correctly
the client and staff are met
needed to ensure all accounts are kept up to date
reports that are related to sites within the portfolio
industry regulations.
and New Employee Orientations
Education Requirements (Any)
High School Diploma / GED
Bachelor's Degree
First Aid / CPR
Non Violent Physical Crisis Intervention
Previous Security Experience
Valid Class 5 Non GDL Drivers Licence
Certification Requirements (Any)
Valid Class 5 License
Valid Manitoba Security Guard License
Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
Benefits : Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation
This job reports to the Director & Ops Manager
This is a Full-Time position 1st Shift .
Number of Openings for this position : 1