Customer Service Representative

Job Description

Job Description

Connect6 Group is looking to add to our expanding team! We are currently looking for Call Center / Telesales agents who will be working alongside our newest client TELUS, a leading wireless services provider, and will be responsible for conducting direct to consumer marketing through sales.

Do you have experience in the Fast Food Industry with good customer service skills and are looking for a change in your career?

Connect6 Group can help you turn your great customer service skills into sales skills. Connect6 Group has a lucrative base + commission structure and a great office environment with the opportunity to grow more within the company.

Let’s take your career to the next step while earning more money!

What sets Connect6 Group apart from other organizations is our commitment to providing numerous opportunities for career growth and advancement, as we follow a promote from within mentality.

Our commitment to continuous coaching and training allows our employees to reach their full potential.

Our team of Call Center / Telesales agents will be sales-oriented people. We are looking for an experienced and self-driven Call Center / Telesales Representative to join our team.

As a Call Center / Telesales Representative, you will be responsible for generating calls to potential customers with the main goal to achieve your sales targets.

Additionally, the representative will not only need to focus on sales and also act as ambassadors for the client and will be responsible for maintaining positive brand association with customers.

RESPONSIBILITIES :

Ability to convert leads into opportunities efficiently and effectively.

Reach out to existing and potential customers to offer products and services.

Ability to make 120 -150 calls a day.

Communicate with customers to understand their requirements and needs.

Offer solutions based on clients needs and capabilities.

Enter and update customer information in the database.

Handle grievances to preserve the company’s reputation.

Full-time availability; from Monday to Friday between 12 : 30 PM to 8 : 30 PM and Saturday between 10 : 00 AM to 6 : 00 PM

REQUIREMENTS :

Prior sales experience and customer service experience

Ability to handle outbound calls in a professional manner.

Ability to handle rejection and objections.

Experience selling home security products.

Outstanding negotiation skills with the ability to resolve issues and address complaints.

Ability and willingness to learn about the specifications and benefits of products and services.

Good negotiation skills.

Great interpersonal, communication and presentation skills.

Strong convincing ability.

Compensation :

Competitive salary + commission structure.

Starting base wage of $17 per hour plus commission

The average earnings are $23 per hour

How Connect6 Group values you :

Health Benefits, fully funded by Connect6, once past three months of employment

To help you start your career, an opportunity to earn bonuses up to $600 in the first three months

Opportunities to increase base pay by achieving set targets

Discounts on products and services depending on the program you work with

We value your time our office by creating comfortable environment

Why work at Connect6 Group?

World class training provided by tenured sales professionals

1on1 coaching to hone your skills grow your career

Promote from within mentality

Be apart of a fast-growing company

Growth of Over 500% in 2021

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

Connect6 Group welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Company Description

Connect6 Group is an expanding marketing agency that works with some of Canada's most well known brands : Air Miles, Longo's, Cogeco, Hyundai and Canadian Tire.

Our main goal is to attract top talent to our clients while also providing our employees with opportunities to grow within our company.

With our humble beginnings as a small company in the Georgian Bay area we have, with the incredible work of our sales representatives, we have expanded our recruitment efforts into Alberta, Quebec, and most of Eastern Canada!

Company Description

Connect6 Group is an expanding marketing agency that works with some of Canada's most well known brands : Air Miles, Longo's, Cogeco, Hyundai and Canadian Tire.

Our main goal is to attract top talent to our clients while also providing our employees with opportunities to grow within our company.

With our humble beginnings as a small company in the Georgian Bay area we have, with the incredible work of our sales representatives, we have expanded our recruitment efforts into Alberta, Quebec, and most of Eastern Canada!