Part Time Portfolio Scheduler (Monday to Friday from 0800-1600 hours)
Reports to : Director of Operations, GTA
Purpose of Position
The position is responsible for ensuring all permanent, ad hoc or special requests for manpower coverages are satisfied with the proper selection of personnel and criteria established by the company.
Work Environment
The incumbent will be required to work in a fast-paced environment, with varying levels of stress depending on activity levels in the Operations Centre.
The position requires the incumbent to work at a desk and computer potentially for extended periods of time.
The incumbent is required to maintain a high level of professionalism and deportment while working.
Structure and Relationship
This position reports to the Director of Operations, GTA. Within the branch this position will have regular interaction with Account Managers, Portfolio Directors and other positions within the Operations Centre (National Service Desk and Alarms, Scheduling and Intake Desk Personnel).
It is expected that the Portfolio Scheduler understands and maintains confidentiality as it pertains to the business and company related matters.
Required Skills :
Minimum of Grade 12 education with 1 - 2 years work experience, with Microsoft Office and Scheduling software knowledge.
Must have excellent customer service skills.
The incumbent must have excellent interpersonal, organizing and planning skills, knowledge of Windows operating system, and a thorough understanding of the GTA and GardaWorld accounts.
The individual must be flexible and able to work overtime upon short notice.
Task Related Objectives
- Create schedules in scheduling software.
- Maintain all schedules within portfolio of accounts.
- Fill all open shifts with the proper classification of guard.
- Responsible for confirming and approving billing and payroll for set portfolio of accounts.
- Investigate and resolve reported pay discrepancies.
- Maintenance of staffing requirements and extra coverage.
- Minimizing OT, trscaining cost and show pay costs.
- Complies with scheduling instructions within procedures.
- Administers coverage change orders.
Branch and / or Regional Goals at Point of Signing
- The incumbent will review and participate in annual training on the following areas :
- Emergency Response Manual / Business Continuity Plan (ERM / BCP)
- Business (Quality) Management System (BMS)
- Satellite Branch Training
- Quality Training
- Occupational Health and Safety Training
- WHMIS Training.
Portfolio Scheduler
Part Time Portfolio Scheduler (Monday to Friday from 0800-1600 hours). It is expected that the Portfolio Scheduler understands and maintains confidentiality as it pertains to the business and company related matters. Within the branch this position will have regular interaction with Account Managers...
Portfolio Scheduler
Part Time Portfolio Scheduler (Monday to Friday from 0800-1600 hours). It is expected that the Portfolio Scheduler understands and maintains confidentiality as it pertains to the business and company related matters. Within the branch this position will have regular interaction with Account Managers...
Portfolio Scheduler
Part Time Portfolio Scheduler (Monday to Friday from 0800-1600 hours). It is expected that the Portfolio Scheduler understands and maintains confidentiality as it pertains to the business and company related matters. Within the branch this position will have regular interaction with Account Managers...
Sales Associate | Part-time | Leaside
Sales Associate | Part-time | Leaside. Base salary + advantageous commissions on sales;. ...
Full Time Sales Associate
Leon’s Furniture is looking for dynamic, customer-oriented Sales Associates. Our Sales Associates are busier than ever. Sales Associate at Leon’s is interacting with and educating our customers. We offer extensive, quality training on all our products, so our Sales Associates can be confident in wha...
Senior IAM Project Manager (RBC, IGA, PAM, Government)
One of our major government clients is looking for a Senior IAM Project Manager (RBC, IGA, PAM, Government) Length: Approx. Other tasks as reasonably required by the BCLC Program Manager. ...
Inside Sales Account Manager, Travel and Tour
In this role, account managers will manage mid-level travel agency accounts by implementing outbound calls and correspondence campaigns, build relationships with existing accounts, and work with new accounts to mine and grow their business with us. Developing and maintaining relationships with the B...
Senior Project Manager
The fast-paced and exciting technology division of Real Matters’ is looking for a team focused energetic Project Manager to lead our technology teams in the building out of our cloud-based technology platform, Redihive. Develop project plans to the degree of detail necessary to efficiently sup...
Sales and Customer Service Representative - Work from Home
Sales and Customer Service Representative - Work from Home Ready to elevate your career from home? Join our amazing team and play a pivotal role in the insurance industry! As a Sales and Customer Service Representative - Work from Home you’ll empower clients to secure their futures while ...
Managing Consultant, Project Manager Sustainability (Senior Level)
Managing Consultant, Project Manager Sustainability. Show strong project management skills and oversight through the project lifecycle, including scoping, budget and delivery, teamwork and organization. In this client facing role, the Managing Consultant will primarily focus on leading client projec...