Job description
HireArt is helping an on-demand, autonomous ride-hailing company hire a Technical Writer - Manufacturing & Serviceability to develop and maintain technical documentation supporting the build, operation, and maintenance of an autonomous vehicle fleet.
In this role, you’ll partner closely with engineers and technicians to gather information, define requirements, and deliver clear, accurate documentation that supports manufacturing and service operations.
The ideal candidate is detail-oriented, collaborative, and experienced in translating complex technical concepts into clear, user-friendly content.
As a Technical Writer - Manufacturing & Serviceability, you'll:- Author, edit, and publish a wide range of technical documentation, including work instructions, SOPs, maintenance guides, inspection procedures, service manuals, and technical service bulletins.
- Develop documentation for vehicle operations, mission readiness, repair procedures (remove/replace), software programming, and post-repair bring-up.
- Create and maintain process flows, diagrams, and visual aids to support manufacturing and operational workflows.
- Collaborate with engineers, technicians, and subject matter experts (SMEs) to gather, validate, and refine technical content.
- Review and update existing documentation to improve clarity, accuracy, and consistency.
- Develop training materials, including step-by-step guides and short video content, to support technicians and operators.
- Define and maintain style guides, templates, and documentation standards.
- Manage document versioning, workflows, and release processes to ensure materials remain current and aligned with operational changes.
- Utilize visuals (e.g., diagrams, illustrations, callouts) to enhance usability and comprehension.
Requirements
- A bachelor’s degree in technical communication, engineering, or a related field
- 4+ years of experience in technical writing or documentation within a technical or manufacturing environment
- Willingness to travel to various locations to support cross-functional teams
- Proficiency with documentation tools and content management systems (e.g., Oxygen, Dozuki, Adobe, Jira, Articulate 360)
- Experience with markup languages such as HTML, XML, or DITA XML
- Familiarity with topic-based authoring and version control systems
- Proficiency in Google Workspace and Microsoft Office
- Strong understanding of documentation best practices, content lifecycles, and style guide development
- Ability to design intuitive, user-friendly technical content using UX principles
- Experience managing document workflows, reviews, and release cycles
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- High attention to detail and strong ownership mindset
- Collaborative, proactive, and solution-oriented approach
Bonus Qualifications:- Experience as a vehicle technician or autonomous vehicle operator
- Automotive OEM service manual authoring experience
- Experience with tools such as Oxygen XML (DITA), Jira, GitHub, Confluence, Dozuki, Adobe Creative Suite, or CATIA 3DX
- A bachelor’s degree with a focus in technical writing
Benefits:- Pre-tax commuter benefits
- Employer (HireArt) subsidized healthcare benefits (eligibility begins on the first of the month following 60 days of service)
- Flexible Spending Account for healthcare-related costs
- HireArt covers all costs for short- and long-term disability and life insurance
- 401k package
Commitment: This is a full-time, ongoing contract position staffed via HireArt. It will be onsite and available to candidates who are local to the Foster City, CA area.
HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.
