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Virtual • delta bc
Bilingual Customer Service - Work from Home - Flexible Schedule
Teladoc HealthRichmond, British ColumbiaFinancial Service Representative
easyfinancialDelta, British Columbia, CanadaParts Driver
Peterbilt PacificDelta, BC, CAOffice Assistant - Work from Home Administration
Top Level PromotionsRichmond, BC, caPharmacist - Term
SobeysRichmond, Brit, CAVirtual Construction Student
PCL ConstructorsRichmond, British Columbia, CARegistered Nurse/Registered Psychiatric Nurse, Virtual Psychiatry Unit
Fraser HealthNew Westminster, British Columbia, CAChief Surveyor - Tunnel
EBC Inc.Vancouver (Killarney), BC, caVirtual Construction Student
PCL ConstructionRichmond, Brit, CAPharmacy Assistant - PT
FreshCoRichmond, British Columbia, CADigital Marketing Assistant (Chinese-Language Market) – Summer Student Internship (May–August)
Preeminent Management Ltd.Richmond, BC, caNetwork Administrator
ActalentRichmond, British Columbia, CanadaRegional Manager, Indigenous Banking
The Toronto-Dominion Bank (Canada)Richmond, British ColumbiaBenefits Advisor - Work From Home
HMG CareersLadner, British ColumbiaStudent Mental Health Coordinator
Yorkville UniversityNew Westminster, BC, CAMobile Mortgage Advisor, Burnaby location
CIBCBritish Columbia VIRTUAL- Chilliwack, BC (from $ 65,773 to $ 194,633 year)
- Longueuil, QC (from $ 114,259 to $ 177,851 year)
- Brant, ON (from $ 49,969 to $ 174,376 year)
- Sainte-Anne-de-Bellevue, QC (from $ 37,806 to $ 160,000 year)
- Val-des-Monts, QC (from $ 58,000 to $ 160,000 year)
- Sainte-Julie, QC (from $ 48,994 to $ 160,000 year)
- Kawartha Lakes, ON (from $ 35,100 to $ 155,851 year)
- Elliot Lake, ON (from $ 91,504 to $ 155,261 year)
- St. Catharines, ON (from $ 49,599 to $ 153,909 year)
- St. Albert, AB (from $ 49,044 to $ 153,867 year)
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Bilingual Customer Service - Work from Home - Flexible Schedule
Teladoc HealthRichmond, British Columbia- Full-time
- Remote
The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment. This position involves managing inbound calls, emails, and chats to address inquiries, resolve issues, coordinate queues, and provide information about Teladoc Health services. The representative ensures high customer satisfaction by addressing concerns professionally and efficiently, while occasionally handling crisis situations.
The versatility to work both independently and collaboratively as part of a dynamic team.
Outstanding telephonic communication abilities, enabling the clear and articulate explanation of complex concepts to our diverse member base.
Superiorproblem-solving capabilities and organizational acumen to address challenge effectively.
BENEFITS
- Earn $24 CAD per hour¹
- Minimum commitment of only 15 hours per week, you can work more hours if you want to.²
- Make your own flexible work schedule anytime:
- Monday to Friday:5:00AM-9:00AM EST
- Thursday and Friday: 8:00PM-12:00AM EST
- Saturday and Sunday: 5:00AM-1030AM EST
- Gain in-demand experience in both healthcare and tech and build your resume with industry-relevant skills in virtual healthcare, patient communication, and crisis handling
REQUIREMENTS
- Exceptional empathy, actively engaging with members & patients, demonstrating a genuine understanding of their needs.
- Exemplary organizational skills, adept at managing multiple competing priorities in a high-paced environment.
- A keen ability to adapt to new processes and thrive in a fast-paced work environment.
- Bi-lingual English and French, is a requirement