User experience Jobs in Rosemere, QC
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User experience • rosemere qc
Last updated: 14 hours ago
Join Our Team as a Customer Experience Specialist!.Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in ...Show moreLast updated: 30+ days ago
PIP Canada, membre d'une organisation mondiale dont le siège social canadien est situé à Laval (Québec), est un important fournisseur de protection des mains et d...Show moreLast updated: 30+ days ago
We are more than just your local restaurant.We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.Canadian famili...Show moreLast updated: 6 days ago
Expérience client - Centropolis.Services bancaires personnels et commerciaux.En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franc...Show moreLast updated: 30+ days ago
Sous la responsabilité du Directeur des Services Associés, le représentant à l’expérience client agit comme pivot de communication entre les clients, les techniciens, les sous-traitants et les équi...Show moreLast updated: 30+ days ago
As a Client Experience Leader at Harry Rosen in Carrefour Laval, you will be responsible for building and developing a team that recognizes their key role in delivering a superior service experienc...Show moreLast updated: 13 days ago
Some of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness.
Preserves user session state across page requests.Some of the data collect...Show moreLast updated: 6 days ago
En établissant des standards élevés en matière de tissus techniques et de design fonctionnel, nous créons des produits et des expériences qui aident les gens à bouger, à croître, à tisser des liens...Show moreLast updated: 5 days ago
Rolling mill operators are in charge of adjusting the rolling mill according to the indications of the production file and preparing the materials that will be used for rolling (film, solvent, film...Show moreLast updated: 2 days ago
Représentant du service à la clientèle - Expérience d’accueil nécessaire!.Aimez-vous être dehors au lieu d’un cubicule?.Avez-vous d’excellentes comp&...Show moreLast updated: 7 days ago
Titre Technicien Support Utilisateur Rapports à Coordonnateur du soutien technique Sommaire Le technicien de soutien aux utilisateurs est responsable des résolutions rapides et effica...Show moreLast updated: 30+ days ago
QC-Mega Centre Notre Dame (1642).Rue Desserte Ouest, Laval, QC H7X 4C9, Canada (CA).Il incombe au Chef d'équipe, expérience client de superviser tous les mondes de l’aire de vente d’un magasin Seph...Show moreLast updated: 8 days ago
CAN) Cashier / Customer Experience Associate.Our Customer Experience associates interact with every customer, acting as the warm smile and helping hand that we pride ourselves on.It is up to our te...Show moreLast updated: 14 hours ago
It's fun to work in a company where people truly BELIEVE in what they're doing!.Responsable de l'expérience Client.Opportunités de gestion de la vente au détail.
Harry Rosen est un détaillant de vêt...Show moreLast updated: 30+ days ago
Spécialiste de l'expérience-client.Nous sommes bien plus que votre restaurant du coin.Saviez-vous que d'un océan à l'autre, nous servons nos délicieux produits à plus de 2,5 millions de clients dan...Show moreLast updated: 30+ days ago
Boulevard Robert-Bourassa, Laval, QC H7E 0A3, Canada (CA).Il incombe au Chef d'équipe, expérience client de superviser tous les mondes de l’aire de vente d’un magasin Sephora donné.Les mondes de Se...Show moreLast updated: 8 days ago
Customer Experience Specialist
Linen ChestLaval, CanadaFull-time
Quick Apply
- Promoted
Customer Experience Specialist
Protective Industrial ProductsLaval, QC, CanadaFull-time
- Promoted
Guest Experience Leader
McDonald's CanadaSaint-Eustache, QC, CanadaFull-time
- Promoted
Customer Experience Associate - Centropolis
TD BankLaval, QC, CanadaPart-time
- Promoted
Représentant Expérience client-Laval
Gsf CanadaLaval, QC, CanadaFull-time
- Promoted
Client Experience Leader - Carrefour Laval
BROBSTON GROUPLaval, QC, CanadaFull-time
- Promoted
SPÉCIALISTE – SOUTIEN TECHNIQUE / Technical Support Specialist
Kontron AGBoisbriand, Laurentides, CanadaFull-time
- Promoted
Guest Experience Lead | Carrefour Laval
lululemonLaval, QC, CanadaFull-time
- Promoted
Mill operator
VersionimageLaval, QC, CanadaFull-time
Représentant Service Client - Expérience Restauration Demandée
Strata PromotionsLaval, QC, CAFull-time
Quick Apply
- Promoted
Technicien Support Utilisateur
Uniban CanadaLaval, QC, CanadaFull-time
- Promoted
Stage Experience Lead - Full Time
Inside LvmhLaval, QC, CanadaFull-time
- Promoted
- New!
(CAN) Cashier / Customer Experience Associate
Walmart CanadaBlainville, QC, CanadaFull-time +1
Responsable de l'expérience Client / Client Experience Leader
Harry RosenLavalFull-time
Guest Experience Leader
McDonald'sSainte-Marthe-sur-le-Lac, Quebec, CanadaFull-time
- Promoted
Stage Experience Lead - Full Time
SephoraLaval, QC, CanadaFull-time
- Kawartha Lakes, ON (from $ 157,663 to $ 283,388 year)
- Saguenay, QC (from $ 120,147 to $ 227,975 year)
- Saint-Lambert, QC (from $ 90,168 to $ 184,844 year)
- Saint-Jean-sur-Richelieu, QC (from $ 90,168 to $ 184,844 year)
- Saint-Hyacinthe, QC (from $ 90,168 to $ 184,844 year)
- Saint-Constant, QC (from $ 90,168 to $ 184,844 year)
- Saint-Eustache, QC (from $ 90,168 to $ 184,844 year)
- Cote-Saint-Luc, QC (from $ 90,168 to $ 184,844 year)
- Saint-Laurent, QC (from $ 90,168 to $ 184,844 year)
- Saint-Basile-le-Grand, QC (from $ 90,168 to $ 184,844 year)
Customer Experience Specialist
Linen ChestLaval, Canada30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionManage and optimize our customer service platform (e.g., Dixa, Zendesk) for seamless support. Troubleshoot technical issues and enhance the platform’s usability for the team. Be the go-to resource for customer service team members needing platform support. Engage with customers on social media platforms by responding to inquiries and comments promptly and professionally. Address feedback on review sites like Google, Yelp, and Trustpilot Escalate complex issues to the appropriate teams and ensure resolutions are achieved. Develop and maintain knowledge base articles, chatbot scripts, FAQs, and response templates that align with our brand’s tone. Keep all content updated to reflect current policies, offerings, and trends. Track key performance metrics for digital platforms and analyze data to identify improvement opportunities. Provide actionable insights to enhance efficiency, response times, and customer satisfaction. Partner with customer service, marketing, and e-commerce teams to ensure digital interactions support broader business goals. Act as the voice of the customer, sharing feedback to drive service improvements. Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent experience). 2-4 years in customer service, digital communication, or e-commerce support roles. Hands-on experience with customer service platforms and chatbot tools like Dixa, Zendesk or LiveChat. Strong written communication with impeccable attention to detail in both English and French. Familiarity with social media management tools like Hootsuite or Sprinklr. Analytical mindset with the ability to interpret data and recommend solutions. Customer-focused, proactive, and always ready to solve problems. Resourceful, adaptable and eager to embrace new tools and technologies autonomously. Collaborative spirit with a drive to work across teams and achieve shared goals. Be part of a team that values innovation, collaboration, and exceptional customer experiences. Opportunity to grow your career in a supportive and dynamic environment. Play a key role in shaping how customers interact with a leading brand in the e-commerce space.
Company Description
Join Our Team as a Customer Experience Specialist!
Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced, collaborative environment where your skills in technology, communication, and problem-solving make a real impact? If so, we want you on our team!
As a Customer Experience Specialist , you’ll play a pivotal role in shaping how our customers interact with our brand across digital platforms. From optimizing chatbot operations to managing social media responses, you’ll ensure every touchpoint reflects our commitment to excellence in the retail e-commerce space. This is your chance to make a difference and grow your career in a dynamic and innovative company.
Job Description
What You’ll Do :
1. Chatbot Wizardry :
- Keep our chatbot engaging, accurate, and always ready to help by updating workflows and expanding functionality.
- Monitor performance metrics and implement improvements based on customer insights.
- Collaborate with internal teams to align chatbot features with business goals.
2. Customer Service Platform Champion :
3. Social Media & Online Reputation Guru :
4. Content Creator Extraordinaire :
5. Data-Driven Innovator :
6. Collaborative Team Player :
Qualifications
What We’re Looking For :
Education :
Experience :
Skills :
Key Attributes :
Additional Information
Why Join Us?
If you’re ready to make a real impact and take your career to the next level, apply today to become our Customer Experience Specialist . Let’s create amazing customer experiences together