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Last updated: 4 days ago

Associé au service client à distance - Bilingue - 24 $/ heure

Teladoc HealthLangley, British Columbia
Full-time

The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ...Show more

Social Media Coordinator

Traveland RV CanadaLangley City, British Columbia, Canada
Full-time

Are you a creative and tech-savvy social media enthusiast with a passion for adventure? Traveland RV is looking for a Social Media Coordinator to join our team! If you thrive in a fast-paced enviro...Show more

IT Support Technician

Hazelwood FinancePort Coquitlam, BC
Full-time

Based in Nanaimo, The Hazelwood Group is a privately-owned powerhouse operating in construction, manufacturing, and real estate development.Hazelwood Finance keeps the engine running—handling IT, M...Show more

Maintenance Tech

JLLLangley, BC
Full-time

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology f...Show more

Systems & Technology Operations Coordinator

019986 Hub International Canada West ULC (Canada West)Maple Ridge, BC
Full-time

We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals.When you partner with us, you’re at the center of a vast network of risk, ins...Show more

Work From Home Fast & Serious 100% Free - No experience

Clubshop | USMaple Ridge, British Columbia
Remote
Full-time

Discover The System MyLeadBiz That’s Helping Newbies Earn Daily.Turn free traffic into $100+ per day with this beginner-friendly biz opp strategy.No product or tech skills needed.Join For Free And ...Show more

Window Covering Installer

Budget Blinds of New Westminster/SurreyPort Coquitlam, BC, CA
Full-time

We provide and install premium.This role is perfect for someone with strong handyman skills who enjoys problem-solving, working with their hands, and delivering great customer experiences.Positive,...Show more

Investment Attraction Advisor

destinationone ConsultingMaple Ridge East, BC, ca
Full-time

City of Maple Ridge to hire for this Investment Attraction Advisor role.The Investment Attraction Advisor is a market-facing, business development focused role responsible for generating, managing,...Show more

Full Time Executive House Manager (with Meal Prep and Household Support)

Sage HausLangley, British Columbia, Canada
Full-time

Full Time Executive House Manager (with Meal Prep and Household Support).Performance-based bonuses will be considered after the introductory period.Maintain a smoke-free and fragrance-free environm...Show more

Field Technical Service Representative (Full Time)

Best BuyLangley, BC
Full-time

No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers.Join us and grow your career wit...Show more

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Associé au service client à distance - Bilingue - 24 $/ heure

Associé au service client à distance - Bilingue - 24 $/ heure

Teladoc HealthLangley, British Columbia
30+ days ago
Job type
  • Full-time
Job description

The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment. This position involves managing inbound calls, emails, and chats to address inquiries, resolve issues, coordinate queues, and provide information about Teladoc Health services. The representative ensures high customer satisfaction by addressing concerns professionally and efficiently, while occasionally handling crisis situations.

The versatility to work both independently and collaboratively as part of a dynamic team.

Outstanding telephonic communication abilities, enabling the clear and articulate explanation of complex concepts to our diverse member base.

Superiorproblem-solving capabilities and organizational acumen to address challenge effectively.

BENEFITS

  • Earn $24 CAD per hour¹
  • Minimum commitment of only 15 hours per week, you can work more hours if you want to.²
  • Make your own flexible work schedule anytime:
    • Monday to Friday:5:00AM-9:00AM EST
    • Thursday and Friday: 8:00PM-12:00AM EST
    • Saturday and Sunday: 5:00AM-1030AM EST
  • Gain in-demand experience in both healthcare and tech and build your resume with industry-relevant skills in virtual healthcare, patient communication, and crisis handling

REQUIREMENTS

  • Exceptional empathy, actively engaging with members & patients, demonstrating a genuine understanding of their needs.
  • Exemplary organizational skills, adept at managing multiple competing priorities in a high-paced environment.
  • A keen ability to adapt to new processes and thrive in a fast-paced work environment.
  • Bi-lingual English and French, is a requirement