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Architecture, Implementation, building swift ring, enabling and configuring of swift and troubleshooting.
Configuring cluster, adding nodes, deploying changes to the swift cluster, configuring 1space, cluster tuning technique.
The candidate should be good at Swift automation, encryption and data protection methods.
Candidate should know how to fetch S3 specific information, 1space mapping & Swift stack metadata concept & swift stack file access. Large object / dynamic large object concepts.
Skill Requirements :
Good Knowledge on Object based storage concepts.
Good knowledge of installing Swift storage.
Hands-on experience with SwiftStack storage deployment and Administration.
Hands-on experience with SwiftStack storage Cluster configuration.
Planning and Managing Capacity.
Swift Stack Cluster Monitoring.
SwiftStack Cluster Hardware Requirements.
Operations Cookbook.
SwiftStack Security Overview.
Basic Cluster Settings & Upgrades.
Cluster Storage Policies, Datacenter Regions & Zones
Networking, Load Balancing.
Node Configuration and Management
Storage Device Configuration and Management
Object API Features and Middleware
Cluster Tuning.
Storage Users.
Automated Provisioning.
Encryption Configuration.
SwiftStack Data Protection.
Operating SwiftStack File Access.
Troubleshooting Storage Issues.
Troubleshooting nodes issues.
Troubleshooting disk failure issues and replacing failed disks.
Responsibilities :
Successfully interact through phone and email with the respective Team as candidates solve their problems.
Handling Incidents , Creating and managing Service request , Managing Change records using service Now, Joining Customer Tab calls.
Troubleshoot and resolve complex issues.
Perform data migration tasks to transition the customer from the previous Swift Stack infrastructure to the new infrastructure.
Maintain case ownership and keep customers informed of progress on their issues by contacting them periodically with updates.
Consistently meet / exceed customer account needs; identify opportunities to enhance delivery of company service and support goals.
Suggest solutions to the customer proactively to continuously expand and improve customer experience.
Creation and updating SOPs.
Work independently with a focused direction while adding value and contributing to overall team performance.