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Software testing Jobs in Dieppe, NB
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Software testing • dieppe nb
Pre-Assessment Agent – Automotive Software Support
HCLTechCity of Moncton, NB, CAMechanical Designer (CMP)
CMP - Charlottetown Metal ProductsCity of Moncton, NB, CABackend Software Engineer
Brightstar LotteryMoncton, NB, CASoftware Engineer - Integration
Targeted TalentMoncton, NB, CanadaQA Tester-Junior / Intermediate
BMM TestlabsCity of Moncton, NB, CASenior Materials Technician : Field & Lab Leadership
WSP in CanadaCity of Moncton, NB, CAMechanical Design Engineer (CMP)
Food Process Solutions CorporationCity of Moncton, NB, CAGame Software Developer II
Bluberi Gaming Canada IncDieppe, NB, CanadaData Entry Clerk (Remote) - Paid Product Testing Survey Taker
ApexFocusGroupMoncton, NB, CAOnline Product Testing - $25-$45 per hour
OCPAMoncton, New Brunswick, CATalent Consultant, Managed Services Practice (12 Month Contract)
Iris SoftwareDieppe, Westmorland County, CAENGINEERING MANAGER
Bemsiq ABMoncton, New Brunswick, CanadaSummer Student – Agile Software Development & QA
Atlantic LotteryMoncton, New Brunswick, CanadaCommissioning Technologist
Rising Edge GroupMoncton, NB, CanadaSenior Java-Angular Fullstack Developer
CGIMonctonENGINEERING MANAGER
Bemsiq GroupCity of Moncton, NB, CARemote C# Software Engineer - AI Trainer
SuperAnnotateMoncton, New Brunswick, CADistributed Systems Testing Software Engineer, Python / Go
CanonicalCity of Moncton, NB, CATeam Lead, Software Engineering
360insightsMoncton, New Brunswick- Maple Ridge, BC (from $ 104,250 to $ 208,900 year)
- Saint John, NB (from $ 150,539 to $ 155,964 year)
- Halton Hills, ON (from $ 85,069 to $ 155,842 year)
- North York, ON (from $ 59,719 to $ 155,768 year)
- East York, ON (from $ 59,719 to $ 155,768 year)
- Montreal-Est, QC (from $ 80,000 to $ 155,759 year)
- Montreal, QC (from $ 80,000 to $ 155,759 year)
- Montreal-Ouest, QC (from $ 80,000 to $ 155,759 year)
- Fort St. John, BC (from $ 87,750 to $ 155,713 year)
- High Level, AB (from $ 99,450 to $ 155,678 year)
Pre-Assessment Agent – Automotive Software Support
HCLTechCity of Moncton, NB, CA- Full-time
Pre-Assessment Agent – Automotive Software Support
This range is provided by HCLTech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
CA$32.00 / hr - CA$32.00 / hr
Direct message the job poster from HCLTech
About the Role
As a Pre-Assessment Agent for Automotive Software Product Support, you will play a critical role in assisting dealerships with diagnostic software and hardware issues related to vehicle modules and systems. You will provide initial responses, troubleshoot issues, and ensure timely resolutions while maintaining compliance with company standards.
Key Responsibilities
- Monitor transactions, review reports, and assist dealerships with diagnostic software / hardware issues.
- Provide initial acknowledgment and solutions to dealers and technicians via phone, email, and GTAC system.
- Handle inquiries ranging from simple to complex with accuracy and efficiency.
- Validate Technical Service Requests (TSRs) and historical data in client systems.
- Escalate unresolved issues promptly and professionally to Level 2 Agents or relevant departments (Engineering, Quality, OTA, Customer Service).
- Ensure compliance with company policies and SLA targets.
- Learn and process all in-scope software systems and related hardware.
- Maintain proactive communication and seamless issue closure for technicians.
Required Qualifications
Key Skills
Seniority level
Not Applicable
Employment type
Full-time
Job function
Industries
Computer and Network Security, IT Services and IT Consulting, and Automation Machinery Manufacturing
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