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Help desk Jobs in Dieppe, NB

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Help desk • dieppe nb

Last updated: 5 days ago
Service Desk Analyst

Service Desk Analyst

MedavieMoncton, New Brunswick, Canada
Full-time +1
If youre looking for a fulfilling career that can make a real difference in your life and the lives of others youve come to the right place. As a national health solutions partner we put people firs...Show moreLast updated: 30+ days ago
Guest Experience Concierge

Guest Experience Concierge

Marriott Hotels ResortsCity of Moncton, NB, CA
Part-time
A leading hospitality chain in Moncton seeks a Part-Time Front Desk Associate to manage guest services, handle check-ins and check-outs, and provide exceptional customer assistance.The ideal candid...Show moreLast updated: 6 days ago
  • Promoted
Security Officer - Casual (Moncton)

Security Officer - Casual (Moncton)

Admiral InvestigationsDieppe, NB, Canada
Full-time
At Admiral Safety & Security, we don’t just provide security – we create safe experiences.Whether it’s the thrill of a concert, the energy of a festival, or responding to crit...Show moreLast updated: 30+ days ago
Client SupportService Desk Bilingual

Client SupportService Desk Bilingual

CGIMoncton, New Brunswick, Canada
Full-time
Contact types include fax mail email and inbound / outbound calls.Your future duties and responsibilities : .First point of contact for customers seeking assistance and / or password resets.Working with ...Show moreLast updated: 5 days ago
front desk supervisor

front desk supervisor

Atlantic MotelBerry Mills, NB, CA
Full-time +1
Education : Secondary (high) school graduation certificate.Experience : 7 months to less than 1 year.Co-ordinate activities with other work units or departments. Establish work schedules and procedure...Show moreLast updated: 6 days ago
Imaging Front Desk Pro | Patient Services II

Imaging Front Desk Pro | Patient Services II

Tampa General HospitalRiverview, NB, CA
Full-time
A healthcare facility is seeking a Patient Services Representative II at Riverview to greet and register patients for imaging procedures. This role involves performing deposit reconciliations and as...Show moreLast updated: 9 days ago
Mortgage Associate (NB)

Mortgage Associate (NB)

Perch | Mortgages, simplifiedCity of Moncton, NB, CA
Full-time
Competitive Commission Structure | Uncapped Earning Potential.Grow Your Mortgage Business by 50-100%.If you're an elite mortgage associate or a mortgage advisor at a bank / credit union, you know tha...Show moreLast updated: 11 days ago
Part-Time Clinic Front Desk & Patient Services

Part-Time Clinic Front Desk & Patient Services

LifemarkCity of Moncton, NB, CA
Part-time
A healthcare service provider in Moncton is seeking a part-time Customer Service Representative to deliver exceptional administrative support to patients and team members.The role involves greeting...Show moreLast updated: 21 days ago
Mortgage Associate (NB)

Mortgage Associate (NB)

PerchCity of Moncton, NB, CA
Full-time
Competitive Commission Structure | Uncapped Earning Potential.Grow Your Mortgage Business by 50-100%.If you're an elite mortgage associate or a mortgage advisor at a bank / credit union, you know tha...Show moreLast updated: 11 days ago
Sales Account Manager (French)

Sales Account Manager (French)

CB CanadaMoncton, New Brunswick, Canada
Full-time
Sales Account Manager - French.From $80,000 to $120,000 per year.Spend your work week in the field, not at your desk.As a member of Uline’s sales team, you’ll meet with customers on-site and help t...Show moreLast updated: 30+ days ago
Front Desk Manager

Front Desk Manager

WizeHire, IncRiverview, NB, CA
Full-time
Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team.You’ll be respo...Show moreLast updated: 9 days ago
Front Desk Motivator for Members - Free Gym Membership

Front Desk Motivator for Members - Free Gym Membership

GoodlifekidsCity of Moncton, NB, CA
Full-time
A fitness company in Moncton is looking for a Customer Service Representative (Motivator) to provide exceptional member experiences. This role involves greeting members, assisting with inquiries, an...Show moreLast updated: 8 days ago
Aesthetic Clinic Front Desk Concierge

Aesthetic Clinic Front Desk Concierge

DermapureDieppe, Westmorland County, CA
Full-time
A leading medical aesthetics clinic in Dieppe is seeking a Front Desk Coordinator to provide exceptional customer service, manage appointments, and maintain client files. Candidates should have a hi...Show moreLast updated: 5 days ago
  • Promoted
Truck Mechanic (Red Seal)

Truck Mechanic (Red Seal)

Hiring HelpMoncton, NB, Canada
Full-time +1
Our client, a national truck maintenance firm, is seeking a licensed Red Seal Heavy Truck Technician / Mechanic for their facility in Moncton, New Brunswick. This may be the best job in Canada.This ...Show moreLast updated: 6 days ago
Front Desk Motivator for Members - Free Gym Membership

Front Desk Motivator for Members - Free Gym Membership

GoodLife FitnessCity of Moncton, NB, CA
Full-time
A leading fitness organization in Moncton is seeking a Customer Service Representative (Motivator) to create a welcoming environment and support members in achieving their fitness goals.This role r...Show moreLast updated: 8 days ago
Senior Manager, Product Design

Senior Manager, Product Design

ZayZoonCity of Moncton, NB, CA
Full-time
Senior Manager, Product Design.At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars. We’ve created a financial empowerment platform that helps businesses of al...Show moreLast updated: 10 days ago
Desk Adjuster 2

Desk Adjuster 2

Crawford & CompanyNB, CA
Full-time
We are currently recruiting for a.The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements. The successful candidate will investigate, evaluate, neg...Show moreLast updated: 30+ days ago
Product Analyst (Application Support) (Bilingual)

Product Analyst (Application Support) (Bilingual)

Farm Credit CanadaCity of Moncton, NB, CA
Permanent
Closing Date (MM / DD / YYYY) : 01 / 20 / 2026.Language(s) Required : Bilingual (English and French).Salary Range (plus eligible to receive a performance based incentive, applicable to position) : $81,005 - $...Show moreLast updated: 8 days ago
PepsiCo Foods Full-Time Delivery Driver

PepsiCo Foods Full-Time Delivery Driver

PepsiCoCity of Moncton, NB, CA
Full-time
In this role you will help us get our famous brands to the people who love them all across Canada.You’re ambitious and hard-working and see every challenge as an opportunity.You pride yourself on b...Show moreLast updated: 10 days ago
People also ask
Service Desk Analyst

Service Desk Analyst

MedavieMoncton, New Brunswick, Canada
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Position Type : Permanent

If youre looking for a fulfilling career that can make a real difference in your life and the lives of others youve come to the right place.

As a national health solutions partner we put people first in everything we do and that begins with our team of 8000 professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together our employees are creating industry-leading solutions in insurance primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest and its reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth flexible work options meaningful experiences and supportive leadership. Medavie is where employees can be their best selves feel they belong and achieve their full potential. Be part of it by applying for a position with us today.

Position Summary

As part of our Service Desk team you will provide bilingual first level technical support to internal and external staff through inbound calls and portal and self-service tickets using a priority-based ticketing system solving both routine and complex technical issues. You will work in a supportive environment with one-on-one training and extensive opportunities to develop your future career goals.

You will enjoy a healthy work-life balance with schedules based on rotating shifts Monday to Friday between the hours of 7 : 30am and 6 : 00pm Atlantic with a rotating 24 / 7 on-call schedule for after-hours support.

This role can be remote (work from home)

Key Responsibilities :

Provide support via inbound phone queue self-service ticketing system chat and email.

Log triage troubleshoot and resolve technical incidents and service requests.

Escalate unresolved incidents to next-level support when required.

Install and configure desktop software.

Perform basic security functions including password resets multi-factor authentication and cybersecurity reporting.

Research and document solutions in our IT knowledge base and contribute to end-user documentation.

Participate in a rotating 24 / 7 on-call technical support schedule.

Required Qualifications :

Education : Post-secondary education in computer technology or equivalent experience.

Work Experience : 1-3 years in customer service or a technical support role.

Other Qualifications :

  • The ability to work independently; strong written and spoken communication skills and troubleshooting / problem-solving ability.
  • Technical Skills : Familiarity with Active Directory PowerShell Windows 10 policies and Cherwell (or equivalent IT Service Management system) is an asset.

Language Skills : Professional-level written and spoken bilingualism (English & French) is required.

Security Clearance Requirement : In conjunction with our contract with the Federal Government you will be required to have Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting Criminal Record Check Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.

Whats in It for You

What makes us a different kind of employer Our award-winning culture a team who really cares unmatched training and support are all dedicated to ensuring you are set up for success. What we offer :

  • Permanent full-time position with opportunity to grow in a well-established organization.
  • Flexible work arrangements and emphasis on work-life balance.
  • Remote and hybrid work options.
  • Comprehensive health vision and dental plan that is 100% employer paid effective on your first day.
  • 100% employer-matched Defined Contribution Pension Plan Annual Incentive Bonus which recognizes your contribution to our success.
  • In addition to paid vacation we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program.
  • An organization where we encourage personal learning and growth with opportunities for career development
  • #LI-VS1

    #CBM2

    We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment retention advancement and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

    If you experience any technical issues throughout the application process please email : .

    Required Experience :

    IC

    Key Skills

    Editorial,Catering,B2C,Camp,Computer Engineering

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1