Software developer • terrebonne qc
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.We are looking for a capable resource to coordinate, rangin... Show more
Are you a recognized leader in cost evaluation looking to take your career to the next level? Do you want to make a real impact within a passionate team dedicated to innovation on a daily basis? Ar... Show more
Modeling of complex steel structures and wrought metal projects using TEKLA software.Participate in BIM coordination.Site measurements and coordination with other subcontractors and contractors.Par... Show more
At Bitumar, we manufacture and distribute high-quality bitumen products, offering innovative, sustainable solutions tailored to the needs of various sectors across North America as an independent s... Show more
Assist in preparing design, drawings and specifications.Carry out a limited range of mechanical tests and analyses of machines, components and materials.Prepare and interpret engineering design, dr... Show more
MICROSOFT POWER PLATFORM DEVELOPER | POWER APPS, POWER AUTOMATE, POWER BI, DATAVERSE.Hybrid: 3 days a week in office.Required: Face-2-Face interview.We are seeking an experienced Microsoft Power Pl... Show more
This Volunteer Placement is Located in:.Please submit a Spanish Resume and Statement of Interest.Open to Canadian Citizens and Permanent Residents of Canada only.Are you passionate about Artificial... Show more
We are looking for a Director of Engineering to join a well-established Quebec-based company specializing in the design and manufacturing of automated systems and custom-engineered solutions.In a c... Show more
Technical Sales Manager, for full-time employment.You will be working as part of our sales team, carrying out the following activities:.Manage and support sales team members, suggest solutions to e... Show more
The client is looking for two business analysts to build the foundations of the solutions supporting its derivatives and fixed income desks, along with the related regulatory and operational requir... Show more
Temporary - duration 104 weeks.DAY; MONDAY to THURSDAY - 08:15 to 17:30 - A.Administration Buildings, parks and public spaces, 2550 INDUSTRIAL BLVD 2ND FLOOR A/S ADMINISTRATION BUILDINGS, PARKS AND... Show more
Pay at Intact is about much more than just salary.Multiple benefits offered to support.Wellness account and much more.Share plan & other savings: up to.Employee Share Purchase Plan (ESPP) – with In... Show more
Build What’s Next in Retail Technology.At LOC, you'll join a collaborative team dedicated to shaping the future of retail.We foster an environment where people feel supported, challenged, and empow... Show more
At Nöord Technologies, we empower top-tier financial institutions with exceptional talent in banking and capital markets.For the needs of one of our prestigious clients, a major banking actor in Mo... Show more
DESIGN COORDINATORTASK DESCRIPTION.Implementation and maintenance of Summa drawing processes and standards.Supervision of a team of in-house draftsmen.Collaboration with subcontractors.Hire and tra... Show more
Evaluate cost of materials and/or labor.Prepare general cost estimates.Prepare second tier cost estimates.Conduct business cases and provide cost estimates for proposed projects.Read and interpret ... Show more
Management of complex miscellaneous metal and structural steel projects.Planning and monitoring of project schedules, including drawings, procurement, fabrication, installation and subcontracting.T... Show more
Si tu es passionné(e) par l’électronique, le software, le hardware, Riedel Communications est la place pour toi: nos innovations sont utilisées dans tous les événements majeurs de sport, parc d’att... Show more
AI-native platform that bridges the gap between performance marketers and creative teams, so they can uncover what’s working, what’s not, and ship more winning ads across platforms like YouTube, Li... Show more
Our client, a manufacturer of geolocation systems, is looking for an Electronics Technician (RF).Troubleshoot and validate electronic circuit boards;.Identify and document technical and functional ... Show more
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: Laval, Quebec, CA
Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date: Immediate
Eligibility: Canadian Citizens and PR Holders Preferred
The Desktop Support Engineer in a dispatch role is responsible for providing first and second-level technical support while also managing the efficient assignment and dispatch of service requests. This hybrid role ensures end-user issues are resolved promptly—either directly or by coordinating with other technicians—by triaging tickets, prioritizing tasks, and maintaining strong communication between IT and users.
Key Responsibilities:
● 3+ years of strong experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.
● Constantly monitor the individual queue to resolve routine and non-routine desktop issues and requests
● Escalate issues as appropriate and act as a technical escalation for the end user
● Maintain a high level of customer satisfaction
● Comply with the desktop group practices and procedures
● Update ServiceNow and other data repositories (e.g. knowledge base) as appropriate in a timely manner.
● Identify technical and process issues and recommend improvements
● Achieve target ticket volumes and ticket resolution levels
● Responsible for compliance with applicable corporate policies and procedures
● Maintains productive relationships with peers and management in IT and the clients whose issues are being worked on
● Follows the processes and practices established for the group
● Coordination and consulting with client areas to help analyze problems and needs and recommend technical solutions
● Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment-related activities on PCs, laptops, printers, and POS
devices, etc.
● Perform intermediate-to-advanced desk-side support services, installing and troubleshooting hardware, software, and network-related issues
● Handle software installation/support/upgrades
● Provide 1st/2nd level Help Desk support
● Perform basic LAN and internetworking-related activities
● Have strong internetworking and troubleshooting skills
● Have A+ certification & at least one certification from either Cisco or Microsoft
● May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
● Must be a self-starter and can manage multiple tasks
● Exceptional customer service skills
● Good communication skills
● Ability to work independently or as part of a team
● Ability to complete tasks effectively with minimal supervision
● Must be available to work flexible work schedules
● High-level skill set
● Outstanding people skills
● Self-starter, needs to be able to work on his/her own
● Proficient in Windows 10 & 11 and Office Suite/O365
How to Apply
Interested candidates are invited to send their resumes to: @
