Alteo is looking for a Level 1 IT Technician for a permanent position based in Laval.You will have the opportunity to evolve in a dynamic environment that will allow you to launch your career in IT...Show moreLast updated: 30+ days ago
Technicien(ne) Informatique / IT Technician
Integrated Power ServicesTerrebonne, QC, CA
Full-time
IPS est à la recherche de professionnels en TI pour renforcer l'infrastructure technologique de notre équipe innovante.Chez IPS, nous savons que des idées novatrices et des projets d'envergure repo...Show moreLast updated: 30+ days ago
Promoted
New!
Quality Assurance Lead for IT Projects
Laura CanadaLaval, Quebec, Canada
Full-time
We are seeking an experienced Quality Assurance (QA) Lead to oversee the testing and quality assurance efforts for IT projects.
In this role you will be responsible for ensuring that all software an...Show moreLast updated: 15 hours ago
Promoted
Back-End Developer
Fed ITLaval, QC, Canada
Full-time
Are you listening to a new professional challenge?.Back-end development no longer holds any secrets for you?.Do you want to join a company that combines high standards, performance and kindness?.Th...Show moreLast updated: 19 days ago
Promoted
IT Technical Support Specialist
Stella-JonesGreater Montreal Metropolitan Area, Canada
Full-time
Stella-Jones is North America's leading producer of industrial pressure-treated wood products.Responding to the vital infrastructure needs of our economy, we manufacture and distribute railway ties...Show moreLast updated: 22 days ago
IT Project Governance Advisor, IT Business Office
Intact Financial CorporationAnjou, Quebec, CAN
CA$75.00 hourly
Full-time +1
Our employees are at the heart of what we do best : helping people, businesses and society prosper in good times and be resilient in bad times.
When you join our team, you’re bringing this purpose to...Show moreLast updated: 30+ days ago
IT Infrastructure Specialist
CAT incProvince of Quebec
CA$55.00–CA$65.00 hourly
Full-time +1
North America, founded in 1978, is a premier trucking company servicing all North America with its nine divisions and over 25 terminals.
Our transportation solutions cover a broad range of needs, in...Show moreLast updated: 30+ days ago
IT Technical Team Lead
MediscaHenri Bourassa West / ouest Boulevard Henri-BourassaMontréal, QC HR, CAN
CA$100,000.00–CA$120,000.00 yearly
Full-time
Medisca is a global corporation with locations throughout North America, Australia, and Europe, that contributes to healthcare by leveraging strong partnerships that deliver customized solutions wi...Show moreLast updated: 30+ days ago
Promoted
Technicien de support en informatique - IT Support Technician
Groupe APP - APP GroupGreater Montreal Metropolitan Area, Canada
Full-time
Mackage et SOIA & KYO, basée à Montréal, dont les bureaux se trouvent actuellement à Montréal, Toronto, New York, Miami, Shanghai, Munich, Paris et Seoul.
Experts de la protection toutes saisons dep...Show moreLast updated: 23 days ago
Montreal, QC; Brossard, QC; Laval, QC; Quebec City, QC.At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive.
Our Purpose is to build a better f...Show moreLast updated: 30+ days ago
Technician & IT Analyst (IT-01 & IT-02)
Treasury Board of Canada SecretariatMontréal Island, Québec
CA$91,953.00 yearly
Permanent
Technician & IT Analyst (IT-01 & IT-02).SVC-EA-HQ-573192 Public Services and Procurement Canada - Digital Service Branch.
Edmonton (Alberta), Vancouver (British Columbia), Winnipeg (Manitoba), Monct...Show moreLast updated: 30+ days ago
e-commerce Project Manager
DELAN - IT Head HuntersLaval, QC
CA$100,000.00 yearly
Full-time
The E-Commerce Project Manager will be responsible for managing the e-commerce roadmap to evolve the customer experience towards omnichannel in order to maximize engagement and growth of the compan...Show moreLast updated: 30+ days ago
Senior Manager, IT Applications
Bausch & LombLaval, Canada
CA$140,000.00 yearly
Full-time
Bausch Health Canada is the international head office of Bausch Health Companies, one of the fastest growing international pharmaceutical companies dedicated to bringing quality health and wellness...Show moreLast updated: 30+ days ago
Director, IT Service Centre
American Iron & MetalMontréal-Est, QC, CA
CA$48.50 hourly
Full-time
American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide.
We have continued to prosper...Show moreLast updated: 30+ days ago
IT OFFICE MANAGER H / F
L’univers NOZLAVAL
CA$94,225.00–CA$123,994.00 yearly
Full-time
NOZ, c’est % bonnes affaires et % économie circulaire.Depuis plus de 47 ans, nous revalorisons des lots de marchandises issus de plus de fournisseurs internationaux au sein de notre réseau de magas...Show moreLast updated: 30+ days ago
Promoted
Gestionnaire en équipe de livraisons TI / IT Delivery Team Manager
AkkodisLaval, QC, Canada
Permanent
Akkodis recrute pour son client, leader mondial dans l'industrie automobile, un(e) Gestionnaire en équipe de livraisons TI : .
Poste permanent directement chez le client final.Poste majoritairement e...Show moreLast updated: 17 days ago
Promoted
Business Analyst IT
American Iron and MetalLaval, Quebec, Canada
Full-time
Collaborate with project stakeholders and establish user classes as well as their characteristics.Conduct interviews to gather user requirements via workshops questionnaires surveys site visits wor...Show moreLast updated: 3 days ago
Post Office Assistant - Term - Le Bic & it's surroundings
Canada PostLe Bic, QC, CA
CA$18.44 hourly
Temporary
If you have ambition, talent and drive, consider a fast-moving career with Canada Post.We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when provid...Show moreLast updated: 30+ days ago
Alteo is looking for a Level 1 IT Technician for a permanent position based in Laval.
You will have the opportunity to evolve in a dynamic environment that will allow you to launch your career in IT.
Responsibilities :
Provide first response to service incidents (IT, printing and end-user connectivity) requiring telephone support or remote repair
Perform entry to intermediate level technical response, root cause analysis and escalation services for all workstations and printing devices, including network connectivity (Level 1 incidents)
Perform configuration, imaging and staging services on laptops and desktops
Manage service incidents requiring escalation and / or on-site response
Enter updates directly into the ticketing system (start and end times, details of work performed) immediately after each intervention
Effectively interface with the customer during service calls and maintain the highest level of customer satisfaction
Thorough knowledge of the warranty policies and escalation procedures of the various manufacturers supported
Have a thorough knowledge of the company's service portfolio and maintain an in-depth knowledge of the customer's operations to provide exceptional maintenance and support services
Keep abreast of new technologies, participate in company sponsored training initiatives, maintain personal certification requirements and obtain manufacturer certifications related to the work environment as required by management
Adhere to escalation procedures and processes as defined by management
Profile :
AEC / DEC in computer science or equivalent
1-3 years experience as IT Technician
Passionate about technology and willing to learn
Experience administering and troubleshooting PC and printer environments, including network connectivity
Experience administering and troubleshooting Microsoft Windows 7 / 8 / 10 environments
Knowledge and ability to troubleshoot standard business applications such as Microsoft Office Suite, Outlook, O365, Internet Explorer (all versions), Google Chrome (all versions), Firefox (all versions), iTunes, Adobe PDF Reader and Writer, antivirus software; Bit Defender, MacAfee, Symantec, Sentinel One, WinZip, Active X, Java etc.
Experience in diagnosing and troubleshooting hardware : PCs (Dell, HP, Lenovo), laptops (Dell, HP, Lenovo, Toshiba), printers (HP, Kyocera)
Basic knowledge and experience in implementing and supporting SMB interconnection infrastructure : LAN, WAN and wireless devices
Knowledge of diagnosing and troubleshooting desktop / laptop hardware and software issues and related peripherals, printers or multifunction devices, as well as installed options and advanced features
Knowledge of remote management tools : N-Central, TeamViewer, GoToMeeting and Microsoft Teams (asset)
Knowledge of Active Directory administration techniques (user creation / deletion, profiles, connection scripts) as well as network concepts (asset)
CompTIA A+ or MCP certification (asset)
Be punctual, analytical and have good communication skills
Alteo recherche un Technicien TI Niveau 1 pour un poste permanent basé à Laval.
Vous aurez l'opportunité d'évoluer dans un environnement dynamique qui vous permettra de lancer votre carrière dans les TI.
Responsabilités :
Fournir une première réponse aux incidents de service (informatique, impression et connectivité de l'utilisateur final) nécessitant une assistance téléphonique ou une réparation à distance
Effectuer des interventions techniques de niveau débutant à intermédiaire, analyser les causes profondes et fournir des services d'escalade pour tous les postes de travail et appareils d'impression, y compris la connectivité réseau (incidents de niveau 1)
Effectuer des services de configuration, d'imagerie et de mise en scène sur des ordinateurs portables et de bureau
Gérer les incidents de service nécessitant une escalade et / ou une intervention sur place
Saisir les mises à jour directement dans le système de billetterie (heures de début et de fin, détails du travail effectué) immédiatement après chaque intervention
Assurer une interface efficace avec le client lors des interventions de service et maintenir le plus haut degré de satisfaction du client
Une connaissance approfondie des politiques de garantie et des procédures d'escalade des différents fabricants soutenus
avoir une connaissance approfondie du portefeuille de services de l'entreprise et maintenir une connaissance approfondie des opérations du client afin de fournir des services de maintenance et d'assistance exceptionnels
Se tenir au courant des nouvelles technologies, participer aux initiatives de formation parrainées par l'entreprise, maintenir les exigences de certification personnelle et obtenir les certifications de fabricant relatives à l'environnement de travail, comme l'exige la direction
Respecter les procédures et les processus d'escalade tels que définis par la direction
Profil :
AEC / DEC en informatique ou équivalent
1-3 années d'expérience comme Technicien informatique
Passionné par les technologies et désir d'apprendre
Expérience dans l'administration et le dépannage des environnements de PC et d'imprimantes, y compris la connectivité réseau
Expérience dans l'administration et le dépannage des environnements Microsoft Windows 7 / 8 / 10
Connaissance et capacité de dépannage des applications commerciales standard telles que la suite Microsoft Office, Outlook, O365, Internet Explorer (toutes versions), Google Chrome (toutes versions), Firefox (toutes versions), iTunes, Adobe PDF Reader and Writer, logiciels antivirus ; Bit Defender, MacAfee, Symantec, Sentinel One, WinZip, Active X, Java etc.
Expérience en matière de diagnostic et de dépannage du matériel : PC (Dell, HP, Lenovo), ordinateurs portables (Dell, HP, Lenovo, Toshiba), imprimantes (HP, Kyocera)
Connaissance et expérience de base dans la mise en œuvre et le soutien de l'infrastructure d'interconnexion des PME : Appareils LAN, WAN et sans fil
Connaissances en matière de diagnostic et de dépannage des problèmes liés au matériel et aux logiciels des ordinateurs de bureau ou portables et des périphériques, imprimantes ou appareils multifonctions connexes, ainsi que des options installées et des fonctionnalités avancées
Connaissances sur les outils de télégestion : N-Central, TeamViewer, GoToMeeting et Microsoft Teams (atout)
Connaissance des techniques d'administration d'Active Directory (création / suppression d'utilisateurs, profils, scripts de connexion) ainsi que des concepts de réseau (atout)
Certification CompTIA A+ ou MCP (atout)
Être ponctuel, analytique et posséder de bonnes compétences de communication