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service writer - auto repair
Hamelins Outdoor Power EquipmentNorth Bay, ON, CA
30+ days ago
Job type
Full-time
Permanent
Job description
Work Term: Permanent
Work Language: English
Hours: 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: 2 years to less than 3 years
Work site environment
Odours
Work setting
Urban area
Automobile repair services
Retail business
Repair and service establishment
Tasks
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Receive payments
Sell merchandise
Advise on use and appropriateness of goods or parts
Sell spare and replacement parts
Process incoming requisitions
Prepare requisition orders to replenish parts and supplies
Maintain records on inventory control system
Issue and distribute parts and supplies for internal use
Answer telephone and relay telephone calls and messages
Identify, label and catalogue items received
Ship, deliver or pick up parts, products or equipment
Prepare and track work orders
Handle cash transactions
Set-up displays of retail parts and accessories
Conduct sales calls
Clean and maintain office, supply area or warehouse
Computer and technology knowledge
Database software
Internet
MS Excel
MS Outlook
MS Windows
MS Office
Inventory control software
Parts specialization
Small engines and generators
Security and safety
Basic security clearance
Bondable
Criminal record check
Transportation/travel information
Own transportation
Public transportation is available
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Tight deadlines
Work under pressure
Hand-eye co-ordination
Repetitive tasks
Standing for extended periods
Walking
Ability to distinguish between colours
Weight handling
Up to 23 kg (50 lbs)
Own tools/equipment
Steel-toed safety boots
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Dependability
Values and ethics
Screening questions
Are you authorized to work in Canada?
Do you have experience working in this field?
Do you meet the language requirements listed in the job posting?