Sap abap developer • oshawa on
Become a pivotal member of CIMCO as a Service Coordinator, managing service requests and dispatching technicians.Utilize your skills in SAP to enhance operational efficiency and customer satisfacti... Show more
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Become a pivotal member of CIMCO as a Service Coordinator, managing service requests and dispatching technicians. Utilize your skills in SAP to enhance operational efficiency and customer satisfaction.
At CIMCO, you’ll coordinate refrigeration service calls and act as a liaison for customers and account managers. Your strong organizational and communication skills will be crucial for maintaining service documentation and responding to inquiries effectively. This role offers an opportunity to streamline service operations and support a team of skilled mechanics.
Key Responsibilities:
• Log and track service requests using SAP software
• Coordinate dispatch of refrigeration technicians based on need
• Maintain accurate records of service interactions
• Order and follow up on necessary parts and materials
• Support mechanics with daily needs and escalate concerns
Requirements:
• College diploma or equivalent education/experience
• 1-3 years of service coordination experience
• Strong organizational and prioritization skills
• Excellent communication and customer service abilities
• Proficient in SAP and service management systems
Bring your expertise in service coordination and customer engagement to CIMCO and help us elevate our service delivery.
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