Program manager • welland on
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FULL TIME - SALARIED
163 First Avenue, Welland, Ontario
The Opportunity
We’re looking for a Business Manager. This role is responsible for all aspects of office and clerical duties for residents and service team members.
What You’ll Do
Provide initial face to face and telephone contact with residents, visitors, service team members and community partners
Provide support to the community for all aspects of operations
Manages all A/P, A/R, billing, payments, move ins, outs, resident increases and other financial controls
Responsible for understanding policies, procedures and legislation related to regulatory compliance and standards
Support Service Team members and leaders with scheduling, performance management, payroll and understands Collective Bargaining agreement
All other duties as assigned
What You’ll Bring
Minimum of two years relevancy experience in Seniors Housing or Hospitality, preference for Certification or Diploma in Administration
Strong Communication Skills; both oral and written
Exceptional Customer Service and Conflict Resolution skills
Current CPR & First Aid Certification
Class G/Class 5 driver’s license with clear driver’s abstract (Applicable to Ontario/Alberta)
What We Offer
A safe, inclusive workplace where you’re supported and appreciated
Competitive compensation and benefits
Opportunities for leadership development and career growth
A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents
Additional Requirements
Covid-19 vaccination is mandatory
Comfort using AI and other digital platform systems and tools to support daily work
Clear Criminal Background Check, VSS and TB Test whererequired
#INDHP
