Order processor Jobs in Pointe-Claire, QC

About Cozey

At Cozey, we're building a world-class organization with the ambition to become the world's leading furniture company. We're all about empowering possibilities in your home and making furniture shopping as easy and enjoyable as possible. Our thoughtfully designed, stylish furnishings adapt to evolving lifestyles, combining innovation with a commitment to great value and customer service. As a fast-growing, omnichannel brand, our success is driven by a team that shares our passion for redefining the furniture experience.

The Mission of the Senior Supply Planning Analyst at Cozey

Reporting to our Manager, Supply Planning, your mission is to make sure Cozey has the right inventory, in the right place, at the right time. You'll turn demand forecasts into supply plans that hold up under real-world constraints, balancing service levels, lead times, and working capital from supplier to customer. You'll be the person leadership trusts to recommend what we buy, when, and why.

What You'll Be Doing

• Own end-to-end supply planning for an assigned portfolio of products, suppliers, and markets, and keep a strong weekly planning rhythm as Cozey scales.
• Translate demand forecasts into purchasing requirements and replenishment strategies across SKUs, suppliers, and distribution nodes, accounting for lead times, MOQs, and supplier constraints.
• Own days of inventory on hand for your portfolio, balancing service levels, working capital, and cost through decisions on safety stock, order sizing, expedites, and allocation; monitor stockouts and excess or slow-moving inventory, and correct course as needed.
• Continuously optimize planning parameters, including lead times, safety stock, reorder points, and batch sizes, based on observed performance and variability.
• Partner with Sourcing and Operations to monitor supplier lead times, capacity, reliability, and fill rates, providing the forecasts, order requirements, and planning insights needed to support supplier discussions and drive corrective action when performance falls short.
• Prepare and present supply risks, constraints, and recommendations (expedites, reallocation, buys, order changes) to support S&OP decision-making.
• Partner with Demand Planning, Product, Operations, and Finance on product launches, lifecycle transitions, and discontinuations to ensure clean, in-stock execution.
• Partner with Data Science and Engineering to improve our in-house planning tools.

We'd Love to Hear from You If You Have

• 3+ years of experience in supply planning, inventory planning, operations, or supply chain analytics in retail, e-commerce, or CPG, including experience operating in complex environments with global sourcing and long lead times.
• Strong supply planning fundamentals: replenishment logic, safety stock, lead times, MOQ constraints, and service level trade-offs.
• Strong analytical and technical skills, including advanced Excel, a working knowledge of SQL, and comfort with planning systems and BI tools, paired with attention to detail: clean data, accurate parameters, and reliable execution with minimal downstream rework.
• Experience using automation and AI-enabled tools to improve planning workflows, analyze large datasets, and accelerate decision-making.
• An operational mindset, understanding how plans play out across sourcing, production, warehouses, and transportation.
• Clear, structured communication that lays out the issue, impact, options, and recommendation, paired with a bias for action: spotting risks early and driving fixes before they hit service or inventory.

You'll Know You're Successful When

• Inventory is healthy across your scope: strong in-stock performance, with excess and obsolescence under control.
• Supply plans are reliable and realistic, aligned with operational constraints, with minimal last-minute firefighting.
• Risks like capacity, delays, or shortages are caught early, and your recommendations turn into real action.
• Supplier performance risks are visible and addressed proactively in partnership with Sourcing, including lead-time variability, fill-rate issues, and capacity constraints.
• Planning parameters keep improving, and that shows up in better performance over time.
• Leaders trust your supply plan enough to make purchasing and inventory decisions against it.

We Care About You

• You will receive a competitive salary along with a comprehensive benefits package.
• Real influence over how Cozey plans, buys, and grows its inventory, with decisions that directly shape the business.
• Endless opportunities for personal and professional growth in a fast-growing, ambitious company.
• A generous PTO policy that gives you the time you need to recharge.
• A flexible, people-first workspace where you're surrounded by smart, kind, and humble colleagues.
• Work from our modern office located in Town of Mont-Royal or from home; our hybrid model has no minimum in-office requirement, so you can choose what works best for you and your team.

Please note that we may use AI-powered tools to support parts of our hiring process, such as application screening and interview coordination. These tools help us focus our time where it matters most: getting to know candidates. All hiring decisions are made by people, and we’re committed to a fair and inclusive process.

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