Operations analyst Jobs in Waterloo, ON

Summary:

As a key member of Manulife's Global Wealth and Asset Management (GWAM) Finance Team, the Intermediate Pricing Analyst supports Pricing Management, internal pricing teams and the Pricing Officer in daily pricing activities. The role contributes to field support, strategic project initiatives, process improvement, tool adoption and budget management.

This role is critical to achieving financial and pricing objectives by supporting sales and retention goals. Acting as a strategic advisor with decision-making authority, the Intermediate Pricing Analyst partners with Sales, Strategic Relationship Management (SRM), Pricing leadership and other internal teams to help win and retain business.

The role combines qualitative and quantitative analysis, financial reporting, pricing and underwriting support, competitive analytics and business process analysis. It is well suited to a high-energy professional who is eager to grow within a leading financial services organization while developing leadership, mentoring and consultative capabilities.

Position Responsibilities:

• Collaborate, consult and make decisions with Sales, Strategic Relationship Management (SRM) and other internal departments on pre-sale pricing, repricing and client retention efforts.
• Support internal customers by providing information and insights from pricing and financial models, including sales and revenue forecasting, and present findings as required.
• Analyze financial, profitability and competitive information to support business decisions.
• Participate in change management initiatives to improve existing tools and processes.
• Partner with Pricing Management and the Pricing Officer to develop new tools, process efficiencies and automated solutions that meet internal and external customer needs.
• Represent the Pricing Team on assigned projects and pricing-related matters.
• Provide leadership support for the day-to-day operations of the Pricing Team.
• Support Pricing Management and the Pricing Officer with project management and ad hoc analysis.
• Mentor team members and support the training of existing employees and new hires, as required.

Required Qualifications:

• 3+ years of experience in the financial services industry, including pricing experience.
• Bachelor's degree in Finance, Accounting, Economics or a related business field.
• Experience with financial reporting, pricing, underwriting or risk analysis, and marketplace analytics.
• Advanced analytical capabilities, including experience working with large data sets.
• Strong proficiency with Microsoft Excel and the Microsoft Office suite.
• Strong analytical, communication and writing skills.
• Excellent attention to detail and sound business and client judgment.
• Proactive critical thinking, with a willingness to innovate and challenge the status quo.
• Strong organizational, time management and prioritization skills, with the ability to meet strict deadlines in a fast-paced environment.
• Strong interpersonal skills and the ability to collaborate effectively across departments.
• Demonstrated accountability, a team-first mindset, a positive attitude and an eagerness to learn and take on new responsibilities.

Preferred Qualifications:

• 2 years of experience in the defined contribution and/or defined benefit industry.
• Experience with Microsoft Access, Power BI, PowerPoint, Word, Salesforce, Adobe, PeopleSoft or other financial reporting and modelling programs.
• Demonstrated big-picture thinking and a desire to lead change that supports business growth and profitability.
• Leadership, mentoring, consultative or change management experience.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact <.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$62,850.00 CAD - $104,750.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact < for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact < for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.